Kelly Jeep Chrysler

Jeep’s are great ! .. and so is Josh Eckstein . Excellent salesman,with a professional approach . Thanks so much . Keep up the good work . .. and so is Josh Eckstein . Excellent salesman,with a professional approach . Thanks so much . Keep up the good work . More

My family and I almost died after their 'repair' of my Jeep. Despite making an appointment at noon on Monday, I didn't receive my Jeep back until Thursday afternoon. During that time, I received no stat Jeep. Despite making an appointment at noon on Monday, I didn't receive my Jeep back until Thursday afternoon. During that time, I received no status calls and they lost my key. The evening I got my car back, after paying $750 for a battery replacement, all of the symptoms came back and worse. I almost got in a horrible wreck when my power steering disappeared. I am infuriated with the total lack of care or responsibility. More

Rey was great to work with, no pressure and no games. Will definitely recommend friends and family. Will definitely recommend friends and family. More

My Jeep Wrangler had a problem in the electrical system, specifically in the two batteries.- I want to share with anyone who doubts that the Jeep team in Lynnfield is extraordinarily professional.- My grati specifically in the two batteries.- I want to share with anyone who doubts that the Jeep team in Lynnfield is extraordinarily professional.- My gratitude, respect and admiration, especially to MOSES JHONSON. - For such excellent customer service, professionalism, dedication and doing things as if the vehicle belonged to him until he left it like new again. - Thank you very much, I am really happy to always look for you and give you help when you need it most. .- Thank you from the bottom of my heart MOSES JHONSON .- More

Handled my issue in a timely efficient and friendly way. This was a good experience. This was a good experience. More

Kelly Jeep is a very nice and clean establishment. There are many people on the floor to help you with your needs and answer your questions. They make the car buying process easy. They’re not the type There are many people on the floor to help you with your needs and answer your questions. They make the car buying process easy. They’re not the type of dealership that lures you in with false advertisements and disclaimers you can’t read. You can tell that they care about their customers from how they interact with you. I will absolutely continue purchasing my cars here and have already told family members that they should go to Kelly too. Josh was an absolute pleasure to work with. He listened to what I wanted and was patient with me. He explained my options and thoroughly went through the financial piece. He was able to explain the trim models in a way that made sense to me, someone who has never owned a Jeep before. He went above and beyond to get me the best deal and to make sure I was happy with what SUV I was getting. He checked in with me multiple times after the sale to make sure I was up to date with the progress of the transaction. My whole family is excited for the vehicle. Christian made sure I knew how to get around the dealership, showing me where I could sit and wait, where the bathrooms were, and how to use the great coffee machine. Hands down a 10/10 experience. More

Our dealers were very persistent in getting us the deal we wanted. They expedited the paperwork and got us signed within a reasonable time frame. we wanted. They expedited the paperwork and got us signed within a reasonable time frame. More

Car was taken in at the appointment time and finished in a timely fashion as promised a timely fashion as promised More

Worst experience ever! I took my car there in October, was told they need to order a part. I called in November to see if the part arrived and was told the part will arr I took my car there in October, was told they need to order a part. I called in November to see if the part arrived and was told the part will arrive on December 14. Xmas came by no part and not a phone call. I called “seven” times adter that and left several messages and not a call back. I was then told by their front desk that now the part will arrive in February. I asked to speak with manager, was told he would have to call me back. Again no phone call. I drive up there hoping to speak with someone and was told by the service man I spoke with when I took my vehicle in who said the computer is down and would have a manager call me….still waiting More