Kelly Jeep Chrysler

My car was in the shop for two weeks, during which I experienced poor communication and numerous delays. I had to proactively call the dealership for updates, as they rarely reached out to me. I attempt experienced poor communication and numerous delays. I had to proactively call the dealership for updates, as they rarely reached out to me. I attempted to contact the manager several times, Adam Ragab, but the service department consistently informed me that he was busy or in meetings. They assured me he would return my calls, but he never did. I even sent him an email outlining my concerns, yet he didn’t bother to respond. This lack of accountability likely explains why his service department is so poorly managed under his leadership. The numerous negative reviews from other customers seem to support this conclusion. More

Very friendly and professional. They work with you and try to understand your situation and needs. They work with you and try to understand your situation and needs. More

Thanks to Kelly Jeep for an excellent buying experience. Manny was a fantastic Sales and Product Consultant, listening closely to my needs and wasting little time before matching me up with the product I d Manny was a fantastic Sales and Product Consultant, listening closely to my needs and wasting little time before matching me up with the product I desired. He patiently answered all my questions and provided quite a bit of additional detail that helped me make an informed decision. Also kudos to the Sales Manager Cris for understanding my price point and working above and beyond to make the deal happen. He was always positive and respectful, it's wonderful to have a clear communicator in that role with straightforward documentation. Finally, thanks to Larry in the finance office for providing me with reasonable options at close and making what can be a very stressful process relatively simple. In the end I have the vehicle with the specific options I wanted at a reasonable price for all involved. Thanks again! More

Dave was absolutely fantastic to work with! Gave honest direction, advice and made the process seamless. He said “it isn’t about making one sale, it’s about partnering with someone to find them Gave honest direction, advice and made the process seamless. He said “it isn’t about making one sale, it’s about partnering with someone to find them what’s best for them.” More

What a great dealership! Thank you Janet and Jason for going the extra mile for us, making us a great deal and doing everything you could to make the process fast and painles Thank you Janet and Jason for going the extra mile for us, making us a great deal and doing everything you could to make the process fast and painless. We had been looking for months and wasted time at other well-known dealers in the area who use such slimy sales tactics. You won't find any of that here. We are so happy with our Grand Cherokee now, but when the time comes, we know where we're going for the next one. More

I have bought plenty of jeeps from this dealer and they have always gave me the best care in prices since day 1. Top Notch Dealer have always gave me the best care in prices since day 1. Top Notch Dealer More

Adam is very responsive and reliable. Great service. I would strongly recommend Jeep kelly to everyone. Great service. I would strongly recommend Jeep kelly to everyone. More

Excellent staff! ! My vehicle was fixed within the time frame quoted. Excellent communication through out the entire experience ! My vehicle was fixed within the time frame quoted. Excellent communication through out the entire experience More

Christian Montesinos sold me my used car. He was extremely helpful and went out of his way to make sure the car had the safety options that were important to me, even going so far as to testi He was extremely helpful and went out of his way to make sure the car had the safety options that were important to me, even going so far as to testing the vehicle himself with a coworker acting as an approaching car. He was very friendly and very efficient, moving the process along quickly. I never felt pressured and he helped me get a fantastic deal. Kayla was also very helpful and friendly and efficient in helping me at the beginning to give me online details of the car and to set up an appointment. I have helped 4 different family members buy cars in the past few years at different brand dealerships and Christian and the staff at Kelly Jeep were, hands down, the best. More