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This rating includes all service center reviews, with more weight given to recent reviews.
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614 Reviews of Kelly INFINITI - Service Center
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June 28, 2022
Great service, by im Savage. Serve dept was all that I wanted and very hsppy Serve dept was all that I wanted and very hsppy More
by Borlandella
June 27, 2022
I didn’t have any issues with the sales it’s the service department that is lacking. Unfortunately I had to wait three weeks for a part I was told would be here in a week. Still don’t have the part and I un department that is lacking. Unfortunately I had to wait three weeks for a part I was told would be here in a week. Still don’t have the part and I understand the way the world is right now things are slow so I do understand. What I don’t understand is the lack of communication never did they ever call me to update me, I called 5 times and was told someone would get back to me and still no call back. I called again to speak to the general manager and now someone from the service department calls. My car is a 2021 q50 and the main screen goes black for hours at a time making my back up camera my apple car play unusable. I was told to bring the car back in again to have it hard reset they already did this still not working I can not keep bringing my car to do things that aren’t working. Sadly this was the worst experience there. The sales people and the receptionist are ver nice and helpful. More
by dfield339
Employees Worked With
Na
June 26, 2022
This group of people goes beyond good, they are simple the very best in the business!’ the very best in the business!’ More
by Nugent
Employees Worked With
Other Employees :
Holly Zocco, Jay DeFronzo
June 23, 2022
Very clean dealership. My service there was quick and painless. They didn't try to sell me stuff that I didn't need. My service there was quick and painless. They didn't try to sell me stuff that I didn't need. More
by nmeireles
Employees Worked With
June 21, 2022
Nick was fantastic and couldn’t have been happier with my service. Will work with him moving forward. service. Will work with him moving forward. More
by gfkelly25
May 19, 2022
Very professional. Everything explained to me in detail. Great impression left for this first time customer Everything explained to me in detail. Great impression left for this first time customer More
by Dadsstudio
Employees Worked With
May 17, 2022
Pete in service was great as usual! Got me in and out for a tired replacement. Got me in and out for a tired replacement. More
by Michael.skolnick95
Employees Worked With
April 05, 2022
Jim and Pete are very professional and are great to work with.They go above and beyond to make sure our questions are answered. I would 100% recommend Kelly Infiniti for all your service needs. with.They go above and beyond to make sure our questions are answered. I would 100% recommend Kelly Infiniti for all your service needs. More
by Joe
March 29, 2022
This best family ever. They do a wonderful job on the vehicles.and always makes sure the customer is ok. They do a wonderful job on the vehicles.and always makes sure the customer is ok. More
by epicmovestrending
Employees Worked With
