614 Reviews of Kelly INFINITI - Service Center
This is a really good dealer ship. The sales people are nice and accommodating and the maintenance staff are even better. All of my cars needs are easily taken care of with no stress The sales people are nice and accommodating and the maintenance staff are even better. All of my cars needs are easily taken care of with no stress More
Nick in service was awesome. I brought my car in for an oil change, but he made sure to show me some issues the mechanic found with my car. Nick took me into the shop and pointed I brought my car in for an oil change, but he made sure to show me some issues the mechanic found with my car. Nick took me into the shop and pointed out a rusted sway bar that needed some attention. It was a low pressure situation - Nick just wanted to make sure I was aware of the problem and let me know what the options were to fix it. It was a very transparent approach, which was much appreciated. I hope to deal with Nick again for service!! More
James went above and beyond to make sure I was satisfied. A battery change caused a key service light to come on. James had the battery in my key fob changed for no charge and had a master tech stop what he A battery change caused a key service light to come on. James had the battery in my key fob changed for no charge and had a master tech stop what he was doing to run a diagnostic and fix the issue. He is passionate about the Nissan/Infiniti brand and it shows. I will absolutely be back as long as James is running the service dept! More
James and Pete are accommodating all the time. They get you in and out with no problem. I’m always happy to see them because I know they will get it correct the first time. Thanks They get you in and out with no problem. I’m always happy to see them because I know they will get it correct the first time. Thanks More
Was very helpful and a Day before we misunderstand about tire situation and we come back next day and he also was able to help and take care of the issue about tire situation and we come back next day and he also was able to help and take care of the issue More
I had my Infiniti serviced last week and Nick was excellent! He took good care of what I needed done and kept me informed every step of the way. Truly wonderful customer service that I really appreci excellent! He took good care of what I needed done and kept me informed every step of the way. Truly wonderful customer service that I really appreciate. More
Great customer car service. Got in and out quick with in 30-45 minutes for tire change and inspection sticker. Got in and out quick with in 30-45 minutes for tire change and inspection sticker. More
Service was prompt and staff was helpful and attentive to our needs. They went above and beyond to be helpful our needs. They went above and beyond to be helpful More
Jim and his associates always go above and beyond, my experience has always been great. I always take it there for service and I’m always pleased. Thanks for doing a great job. Joe experience has always been great. I always take it there for service and I’m always pleased. Thanks for doing a great job. Joe More