Kelly INFINITI - Service Center

Excellent Service! Kelly Infiniti is the only place I would purchase or service my car. Everyone is great and the customer service is exceptional. I would highly recomme Kelly Infiniti is the only place I would purchase or service my car. Everyone is great and the customer service is exceptional. I would highly recommend them to anyone looking for a new car or having work done. Dave in the service department went above and beyond keeping me updated on my service and the car was ready before the estimated time. More

Excellent and Friendly Service! We are long-time sales and service customers at Kelly Infiniti and they continue to go far beyond expectations in all aspects of their customer servic We are long-time sales and service customers at Kelly Infiniti and they continue to go far beyond expectations in all aspects of their customer service! Lisa Avola is a delight -- so warm and welcoming and always making sure that all is well with my car and my service. David Petillo greeted me as I pulled in for service yesterday and I was so impressed with his friendly manner and his professionalism. Irene at the front desk is always such a pleasure to deal with too. Five star + service!! Thank you!! More

Great Service Jeff is excellent and always very helpful when I come in. Whenever I have a problem or issue I call and ask for him because I know it will get taken Jeff is excellent and always very helpful when I come in. Whenever I have a problem or issue I call and ask for him because I know it will get taken care of promptly. More

Very cooperative and understanding I appreciate all the help from Abby Finch. She was very helpful and friendly. She explained everything in detail and was very prompt in responding to I appreciate all the help from Abby Finch. She was very helpful and friendly. She explained everything in detail and was very prompt in responding to emails as well. I definitely recommed her. Thanks! More

Professional and friendly. Very friendly and accommodating people. I do wish they wouldn't immediately give you this tire diagnostics report almost before you walk away from th Very friendly and accommodating people. I do wish they wouldn't immediately give you this tire diagnostics report almost before you walk away from the vehicle and totally separate from the overall vehicle evaluation- comes across as too "salesy" or pushy - trying to get you to pay for tier rotation or new tires right out of the shoot. Good information to have but not sure why they feel you have to have this information before anything else? More

Fast, great waiting room, excellent customer service Jeff went above and beyond to keep me updated. It was an oil change and also there was a low pressure warning on my tire. They brought the screw in Jeff went above and beyond to keep me updated. It was an oil change and also there was a low pressure warning on my tire. They brought the screw in from my tire, repaired it, and it only cost $29 to patch. The donuts in the waiting room are a major plus too. More

Thank you! I would like to Thank Dave Petillo for all the help during my visit at Kelly Infiniti. Dave was very knowledgeable and very helpful through the e I would like to Thank Dave Petillo for all the help during my visit at Kelly Infiniti. Dave was very knowledgeable and very helpful through the entire process, very professional and kept me updated at all times! Thanks Dave. More

great service Jeff was friendly, knowledgeable and very helpful! He helped me determine and prioritize maintenance to be performed on my car. A loaner was provide Jeff was friendly, knowledgeable and very helpful! He helped me determine and prioritize maintenance to be performed on my car. A loaner was provided and my car was done in less than 24 hours. More

Adam was extremely attentive. I was so happy to go in, be advised of needed work, and have all happen in under the estimated timer. Adam was awesome!!! He worked hard to get everyt I was so happy to go in, be advised of needed work, and have all happen in under the estimated timer. Adam was awesome!!! He worked hard to get everything donein a timely manner. Came out to explain all that had been done and was just a great guy! GIVE HIM A BIG RAISE!!!!! Also the women behind the desk were wonderful and very friendly! More

Service visit was easy and non eventful. This is a good. When having the car serviced, I like to do it when I have and opening in my schedule. Being able to drop in and get service quickly is a real plus in When having the car serviced, I like to do it when I have and opening in my schedule. Being able to drop in and get service quickly is a real plus in my busy schedule. Professional, friendly and there when I need them. Works for me! More