Kelly INFINITI - Service Center

Always great service at Kelly Infiniti Kelly Infiniti Service is always a pleasure from a friendly greeting to letting me know when the service is complete. No surprises and the work is al Kelly Infiniti Service is always a pleasure from a friendly greeting to letting me know when the service is complete. No surprises and the work is always completed in the estimated time. I have been using Kelly Infiniti Service for the past 4 years. Infinitely better than their Acura neighbor down the street. More

Best Service I have to say that whenever I come to Kelly, I have the best experience. Staff is cordial, efficient and upbeat. Love the work space! I have to say that whenever I come to Kelly, I have the best experience. Staff is cordial, efficient and upbeat. Love the work space! More

Another great service experience I was in for service for two items. 1) A paid service item - A new battery. 2) A warranty item around steering wheel electronics. I worked with one s I was in for service for two items. 1) A paid service item - A new battery. 2) A warranty item around steering wheel electronics. I worked with one service rep throughout the whole process, Jeff, and he was excellent. I walked me through everything at the beginning, and again when it was finished. Everything went great. More

Always a great experience. David in service, did a great job keeping me update on the status of my vehicle, as well as handling a part order I wished to place. David in service, did a great job keeping me update on the status of my vehicle, as well as handling a part order I wished to place. More

Quick and easy . Blown out tire. In and out in 2 hours. Dave was very helpful and the waiting room was great. They supplied food, water and coffee while I waited. . Blown out tire. In and out in 2 hours. Dave was very helpful and the waiting room was great. They supplied food, water and coffee while I waited. More

Outstanding first time experience. Recently purchased a second hand infiniti. This was my first experience with Kelly. Jeff Mitchell was the service writer I worked with. Jeff was exce Recently purchased a second hand infiniti. This was my first experience with Kelly. Jeff Mitchell was the service writer I worked with. Jeff was excellent from drop off to pick up of the vehicle. More

Pleasant, thorough and fast! The staff are welcoming and polite. The service is fast and thorough. Nothing goes untouched when I got my QX60 back it was washed and cleaned as well The staff are welcoming and polite. The service is fast and thorough. Nothing goes untouched when I got my QX60 back it was washed and cleaned as well as if I had done it myself. Needless to say the maintanience was completed with precision and speed. Kelly Infiniti is my Infiniti dealer and should b yours. More

Diagnostic performed in a timely matter Problem was identified quickly and recommendations were made. A diagnostic check was performed and recommend rear brake pads and air and cabin filters Problem was identified quickly and recommendations were made. A diagnostic check was performed and recommend rear brake pads and air and cabin filters could be changed. More

Issue free service I had made a appointment on line for service but when I arrived the service writer said he has no record of my appointment something kelly Infinity ne I had made a appointment on line for service but when I arrived the service writer said he has no record of my appointment something kelly Infinity needs to correct. But Adam took in in any way and they were able to fix the virbration problem with the brakes More

review Service was provided in a prompt, efficient matter. Service adviser was thorough in explaining the process to deal with my issue. He spent several min Service was provided in a prompt, efficient matter. Service adviser was thorough in explaining the process to deal with my issue. He spent several minutes both in person and on the phone explaining the situation. He was very respectful of my concerns. Issue solved to my satisfaction. Have been buying cars from Kelly dealerships since 2002. Very satisfied. More