Kelly INFINITI - Service Center

Great service My first experience with non-scheduled service, I was a little apprehensive about time spent (lost) at the dealership waiting for a routine oil change My first experience with non-scheduled service, I was a little apprehensive about time spent (lost) at the dealership waiting for a routine oil change. Unfounded fears...drove right up, car was whisked away...jumped on wifi and kept working...service done before I expected (couldn't finish emails). Great job Victor & team, thanks. More

Just the best Waiting for my oil change can't be more fun ! Awesome people, great customer service and fast service. Love the fact that my car gets back to me cl Waiting for my oil change can't be more fun ! Awesome people, great customer service and fast service. Love the fact that my car gets back to me clean Love the coffe and snack bar More

Informative, honest and fast All issues were throughly inpected and options for resolution were presented in laymen terms without unnecessary sales pressure. Service was performed All issues were throughly inpected and options for resolution were presented in laymen terms without unnecessary sales pressure. Service was performed in a couple hours and I was provided a private area to work in while I waited. More

Good services When ever I bring my car in I feel like I am the only coustomer. People in the dealership make sure I am taken care of. When ever I bring my car in I feel like I am the only coustomer. People in the dealership make sure I am taken care of. More

Excellent walk-in service No problem adding unexpected alignment to oil change. I appreciate very much the "quiet room" when I wait for service at Kelly Infiniti. Great idea! No problem adding unexpected alignment to oil change. I appreciate very much the "quiet room" when I wait for service at Kelly Infiniti. Great idea! More

Easy to schedule. Great service. No surprises. I own three Infiniti's - G35, G37 and Q40. I have always had them serviced at Kelly Infiniti. I find their service to be excellent. Jeff and Adam a I own three Infiniti's - G35, G37 and Q40. I have always had them serviced at Kelly Infiniti. I find their service to be excellent. Jeff and Adam are both knowledgeable customer service reps who clearly explain the work to be done along with the estimated cost. There are never any surprises. I feel that they truly value my business. More

Excellent Experience Great dealership with top-notch Service department. They have gone out of their way to help me numerous times. Made my life much easier at times! Great dealership with top-notch Service department. They have gone out of their way to help me numerous times. Made my life much easier at times! More

Excellent service experience Service was handled very professionally and timely. It was done quickly and thoroughly, and Jeff explained very clearly what had been done. I have alw Service was handled very professionally and timely. It was done quickly and thoroughly, and Jeff explained very clearly what had been done. I have always had an excellent experience with your service department. Thank you. More

Unbelievable Customer Service Whoever is running this dealership should be used as an example for all Kelly Infiniti dealerships because the customer service is second to none I ha Whoever is running this dealership should be used as an example for all Kelly Infiniti dealerships because the customer service is second to none I have ever experianced. Besides treating me like I o wn the dealership, everything was done as discussed and on time. The Coup de Gras was they left a bottle of water and a candy mint in my seat rest. Louis Malaquias More

excellent the service was great, Mr Petillo was friendly,courteous and explained the service and the time the car will be ready. I was also offered a courtesy c the service was great, Mr Petillo was friendly,courteous and explained the service and the time the car will be ready. I was also offered a courtesy car. More