Kelly INFINITI - Service Center

Professional, easy and curtious Abby Finch was my service rep during my recent service call at Kelly Infiniti. She was professional, efficient and very pleasant to work with. She a Abby Finch was my service rep during my recent service call at Kelly Infiniti. She was professional, efficient and very pleasant to work with. She also sent paper work to my home with a hand written note of thanks for my business - very nice touch! I give her an A+ More

Best Service One of my top service agents at Kelly Infiniti is Dave Petillo. Hes courteous, friendly, and very helpful. He goes out of his way to making you feel One of my top service agents at Kelly Infiniti is Dave Petillo. Hes courteous, friendly, and very helpful. He goes out of his way to making you feel comfortable as you are waiting for your vehicle. There should be more like him. More

Great experience I really appreciated the level of detail that Dave went into when explaining the services performed Very helpful! Also it was great that Dave was ve I really appreciated the level of detail that Dave went into when explaining the services performed Very helpful! Also it was great that Dave was very clear with me on upcoming needs and how to best prioritize those visits. More

oil change in a rush needed an oil change to be done in 50 minutes because i had to be someplace. they did it in 35 which really helped me. needed an oil change to be done in 50 minutes because i had to be someplace. they did it in 35 which really helped me. More

Oil chng. sticker but they found other issues with my car. I always have excellent service whenever I go to get my oil done or have a issue with my car. They are very pleasant, polite and easy to deal with. I always have excellent service whenever I go to get my oil done or have a issue with my car. They are very pleasant, polite and easy to deal with. More

Service Excellent service as always. Very quick, waiting room is clean and comfortable. Very professional. Love the water and mints in my car. Feel like a Excellent service as always. Very quick, waiting room is clean and comfortable. Very professional. Love the water and mints in my car. Feel like a celebrity. More

Pleasant with very friendly service. Prompt work was done and I was able to get some work done in a comfortable environment. David is a professional. with very friendly service. Prompt work was done and I was able to get some work done in a comfortable environment. David is a professional. More

Oil change Always a good experience at Kelly Infiniti. Service and sales staff cannot do enough for you. They always want to make you feel comfortable. 5 star se Always a good experience at Kelly Infiniti. Service and sales staff cannot do enough for you. They always want to make you feel comfortable. 5 star service More

Unbelievable customer service I wanted to write a quick summary of my recent experience with Kelly. I had recently brought my car in for a quick service appointment and realized it I wanted to write a quick summary of my recent experience with Kelly. I had recently brought my car in for a quick service appointment and realized it needed much more care. I was working closely with Abby and she pointed out several items that needed to be addressed. Since I was already at the dealership, it would have been difficult (based upon my schedule) to leave and come back for another appointment on another day. Abby was amazing! She was able to get me a loaner car and scheduled my service for Monday. Later that day (Saturday), I received a call from Abby saying that my service was completed and I could pick up my car later Saturday or Sunday - based upon my availability. Being in a service business, I can't say enough about Abby and her attention to detail. She took a very challenging situation and made me feel at ease. She is/was a solutions provider! Thank you so much to Abby (and the techs) at Kelly. You really did "make it easy". Thank you so much. -Mark More

Very attentive and friendly service The problem was diagnosed quickly and explained to me very well. The estimated time requirement to complete the repair was accurate. I greatly appreci The problem was diagnosed quickly and explained to me very well. The estimated time requirement to complete the repair was accurate. I greatly appreciated the free loaner vehicle. Victor and Adam were very friendly and considerate. More