Kelly INFINITI - Service Center

Always a good experience! Wonderful customer service department!! Quick appointment and drive in service, loaner cars available, thorough follow ups and pleasant knowledgeable Wonderful customer service department!! Quick appointment and drive in service, loaner cars available, thorough follow ups and pleasant knowledgeable representatives. Lisa Avola the general manager runs a professional tight ship, she great! More

Great Service Pulled up 10 minutes before they opened and they let me in !! Done in 30 minutes. Great service and nice folks and drive in service a plus. Pulled up 10 minutes before they opened and they let me in !! Done in 30 minutes. Great service and nice folks and drive in service a plus. More

Fast, convenient & reasonably priced I have been servicing my Infiniti at Kelly since I bought it there in 2013. As I work but don't live near the dealer, I always schedule service to inc I have been servicing my Infiniti at Kelly since I bought it there in 2013. As I work but don't live near the dealer, I always schedule service to include a loaner vehicle so I can get back and fourth to work while my car is serviced. In my most recent service appointment (60k service), I was promised the car done at 4 if dropped off at 12, and that is exactly what happened, even with unplanned front brake job included. After having various cars serviced at other mechanic shops and service centers, I am pleasantly surprised that the service at Kelly Infiniti is reasonably priced with premium treatement. More

My Service Experience The total experience every time I come in for service is number one, especially my last visit, Adam Figueroa was so interested. In finding out what The total experience every time I come in for service is number one, especially my last visit, Adam Figueroa was so interested. In finding out what was wrong with my car, he sent a technician to ride with me and he figured it out, fixed it and I no longer have the problem. This Dealership always has the customers best interest at heart. the two receptionists when you come in are very professional and pleasant also. More

Wonderful Service I've had the opportunity to work with another Infiniti service center, and the service provided by Kelly Infiniti is above and beyond all other servic I've had the opportunity to work with another Infiniti service center, and the service provided by Kelly Infiniti is above and beyond all other service centers. You feel invited and valued as a customer and they treat you like gold. More

Outstanding service! Kelly infiniti is always top notch! Excellent Service and friendly people! Service is fast and efficient - love the drive-in service and dealership a Kelly infiniti is always top notch! Excellent Service and friendly people! Service is fast and efficient - love the drive-in service and dealership amenities are great! More

Great service!!! With a Smile! Just purchased my G37 from these folks and the process was smooth and diligent! Had to bring back for a minor scratch that was not detected when the v Just purchased my G37 from these folks and the process was smooth and diligent! Had to bring back for a minor scratch that was not detected when the vehicle was being prepped for pick up and these folks took it back, sent it to be repainted at no charge and no questions asked! More

Warranty work Dave and Victor are great assets to the company! Even the guy running the lot was clean cut and friendly! Great sales and shop areas as well. Dave and Victor are great assets to the company! Even the guy running the lot was clean cut and friendly! Great sales and shop areas as well. More

Oil change, mirror replacement Excellent job and excellent service. Victor was very responsive and was able to get the job completed in a timely manner. The waiting area is very nic Excellent job and excellent service. Victor was very responsive and was able to get the job completed in a timely manner. The waiting area is very nice too. More