614 Reviews of Kelly INFINITI - Service Center
Oil change, full detailing and 2 recall fixes Kelly Infiniti does it again! My Q50 looked brand new after the detailing service. Everything was professional and top notch. Highly recommended Kelly Infiniti does it again! My Q50 looked brand new after the detailing service. Everything was professional and top notch. Highly recommended and worth the trip. More
Snow tire/oil change I have been a loyal customer to Kelly Infinity since my first purchase of a 2000 I30. In 2009 I then purchased a G37S convertible which is hands down I have been a loyal customer to Kelly Infinity since my first purchase of a 2000 I30. In 2009 I then purchased a G37S convertible which is hands down one of my favorite, and best looking, cars I've ever owned. There is only one place that I trust with my "baby" and that is the service center at Kelly. I have always been greeted courteously and the best part is getting a loaner car without question which is ready for me at the drop off time. Thank you, Greg Andre More
Routine maintenance and new tires for FX 35 Good service, and Scott was quick with phone call updates. Prices were quite high however. But availability of loaner can certainly helped make things Good service, and Scott was quick with phone call updates. Prices were quite high however. But availability of loaner can certainly helped make things easier. More
Well done & caring I have been going to Kelly's Because I I no longer liked the way that I was treated where I bought the car in Brookline. HERB CHAMBERS I have been going to Kelly's Because I I no longer liked the way that I was treated where I bought the car in Brookline. HERB CHAMBERS More
Great Service A diagnosis was performed on my car for the stated issue (VDC Off Light + Brake Light coming on) and issue was fixed without charge--needed brake flui A diagnosis was performed on my car for the stated issue (VDC Off Light + Brake Light coming on) and issue was fixed without charge--needed brake fluid. They also performed a complimentary checkup and informed me of future items to be addressed. The staff was courteous and the courtesy vehicle meant I could go about my day without missing a beat, while they worked on my car. More
Service Review Kelly Infiniti The personal greeting by the receptionist sets the tone for a very good service visit. The Service Writer/Advisor was very thorough and helped with fo The personal greeting by the receptionist sets the tone for a very good service visit. The Service Writer/Advisor was very thorough and helped with follow-up from prior visits. All service was completed as expected and in the time allotted. A loaner car was not available because another client had not returned the vehicle. Kelly arranged a daily rental and paid for it which was a great help. Overall it was an excellent experience. More
Efficent, Friendly and Convienent The folks at Kelly Infiniti are a pleasure to deal with. They know their product and they know how to service the customer. Maybe just a few more donu The folks at Kelly Infiniti are a pleasure to deal with. They know their product and they know how to service the customer. Maybe just a few more donuts for the late arriving f customers! More
Great Customer service, Victor in Customer service is great Customer service exceeds my expectations. Victor the service manager is one of the best in the industry. Car always comes back fixed and clean. I wa Customer service exceeds my expectations. Victor the service manager is one of the best in the industry. Car always comes back fixed and clean. I was given a loner car for as long as I needed, with no complaints. More
A valued customer After purchasing 3 Infinits from this dealership, it was nice to know that we are "valued customers" and that they did a minor repair free of charge. After purchasing 3 Infinits from this dealership, it was nice to know that we are "valued customers" and that they did a minor repair free of charge. More
Trusworthy Service Consultant I have finally met a service consultant with whom I want to entrust my car. He was swift to reply, knowledgeable, professional, and courteous. I felt I have finally met a service consultant with whom I want to entrust my car. He was swift to reply, knowledgeable, professional, and courteous. I felt well taken care of. More