614 Reviews of Kelly INFINITI - Service Center
Very thorough and very professional The repair technicians were outstanding and very comprehensive. Since I will buy a new car soon this dealership has always cared significantly about m The repair technicians were outstanding and very comprehensive. Since I will buy a new car soon this dealership has always cared significantly about me and my needs More
Kelly does make it easy Came in for a software update to the DAS system on my Q50. Was able to wait for it versus leaving it for a couple of hours. Work was done very efficie Came in for a software update to the DAS system on my Q50. Was able to wait for it versus leaving it for a couple of hours. Work was done very efficiently and I was out of there in just about 1 hour. More
enjoyable experience In my last two service visits I was assigned to Adam Figueroa He performed admirably in taking perfect care of my vehicle with genuine sincerety In my last two service visits I was assigned to Adam Figueroa He performed admirably in taking perfect care of my vehicle with genuine sincerety ,care and courtesy. His explanations were clear and concise regarding the work done and the charges involved More
Car under warranty and dealer tried to charge two hrs labor Kelly Dealer tried to get approval for two hours of diagnostic work on my G37x that had only 22k miles. In the end they fixed problem and billed infin Kelly Dealer tried to get approval for two hours of diagnostic work on my G37x that had only 22k miles. In the end they fixed problem and billed infinity for work performed but felt they were trying to take advantage of me. More
Speedy In and Out Just went to service department to get an inspection sticker for my car. The employees were very professional. The service was done immediately, and Just went to service department to get an inspection sticker for my car. The employees were very professional. The service was done immediately, and speedily. The car came back to me clean and in a very short time More
They make it easy..service is always great I had to bring my car in, most places would have tried to run some kind of scam to get us to fix somethign that wasn't needed...not them. They update I had to bring my car in, most places would have tried to run some kind of scam to get us to fix somethign that wasn't needed...not them. They updated the software and we got our car back fast. I appreciate the level of service they give their customers. More
Quick, courteous service Everyone is always very professional and quick when I visit the service department. Besides getting new ties, so far I have only had to go for oil ch Everyone is always very professional and quick when I visit the service department. Besides getting new ties, so far I have only had to go for oil changes since my car has had no problems! More
Awesome customer service Excellent service from the beginning till end would highly recommend to others. Went in for an oil change and went out with a big smile, nice clean ca Excellent service from the beginning till end would highly recommend to others. Went in for an oil change and went out with a big smile, nice clean car and a full allround inspection.. More
Extra Customer Service This was a routine oil change I was squeezing into a tight schedule. I was not only accommodated but was welcomed even though I was adding a problem t This was a routine oil change I was squeezing into a tight schedule. I was not only accommodated but was welcomed even though I was adding a problem to scheduling. Adam was very friendly and helpful. More
Fast and Efficient Service was excellent, they were able to get me a loner car asap, really helped me out! I would use kelly infiniti for any future service needs. Service was excellent, they were able to get me a loner car asap, really helped me out! I would use kelly infiniti for any future service needs. More