614 Reviews of Kelly INFINITI - Service Center
Replace a very expensive timing cgain Scott was most helpful and attentive to my questions in regard to my NOT WARANTEED part. It was a long process (2 weeks) and was most courteous to me Scott was most helpful and attentive to my questions in regard to my NOT WARANTEED part. It was a long process (2 weeks) and was most courteous to me when I had questions and concerns. More
Best service center! Ive owned several cars and the service at kelly infiniti is best, they are friendly and they know what they are doing, i recomend this place to my fri Ive owned several cars and the service at kelly infiniti is best, they are friendly and they know what they are doing, i recomend this place to my friends More
Nothing but praise! I have been buying or leasing from Kelly Infiniti since 1998. The service is top notch and the facilities are the best. I can't say enough good abou I have been buying or leasing from Kelly Infiniti since 1998. The service is top notch and the facilities are the best. I can't say enough good about the experience I have had there, Lisa Avola is the general manager and she treats me more like a friend than just a customer. Besides the fact that driving an Infiniti is a pleasure, what else can I say? Dave Petillo was my service contact and his attention to detail was unprecedented. He also treated me with respect. I am recuperating from back surgery and they all went out of their way to help me in what ever way they could. More
Excellent Honest, efficient, and timely, I can say I truly have never left unsatisfied, from the basic oil change to the larger engine work, I always received a Honest, efficient, and timely, I can say I truly have never left unsatisfied, from the basic oil change to the larger engine work, I always received a fair deal and thorough attention to the details. More
First Oil Change with Infiniti When it comes to service, the Kelly family always meets my expectations. When I had Nissan their service was great but now with Infiniti, the service When it comes to service, the Kelly family always meets my expectations. When I had Nissan their service was great but now with Infiniti, the service is amazing, didnt make an appointment, showed up and less than 1 hour the whole service was complete. Thanks! More
Excellent Service No appointment necessary on Saturday for routine service is a definite plus. Service continues to be courteous, thorough and fast. Service here cont No appointment necessary on Saturday for routine service is a definite plus. Service continues to be courteous, thorough and fast. Service here continues to be a positive experience...except the requirement for 25 word minimum for written review. Suggest you consider changing that. More
First 5k service. For simple oil changes, no appointment necessary. This was Christmas eve, so I checked to see if open. Didn't even have to tell them who I was, yes, I For simple oil changes, no appointment necessary. This was Christmas eve, so I checked to see if open. Didn't even have to tell them who I was, yes, I am important!! HAHA. Waiting room was clean and comfortable. In and out in a flash. More
excellent service dept and wonderful people - i recommend kelly infinity to all my friends and family - happy holidays - may you sell may cars over the holiday service dept and wonderful people - i recommend kelly infinity to all my friends and family - happy holidays - may you sell may cars over the holiday season - health and happiness to all at kelly infinity More
not my typical experience I have been going to this service center since 2007 without any issues. This week my service did not go as smoothly as usual. However, once the issu I have been going to this service center since 2007 without any issues. This week my service did not go as smoothly as usual. However, once the issue was resolved, the work was done promptly and the communication was clear. I do recommend this location. One thing that has always consistent is the good service at the front desk. This visit I dealt with Maria who is always pleasant and efficient. I appreciate a sincere hello and thank you. More
M35x Radiator and Thermostat Replacement The folks at Kelly have always been cordial and professional. My only gripe with my service was the $750 cost for the radiator. Had I known I could ha The folks at Kelly have always been cordial and professional. My only gripe with my service was the $750 cost for the radiator. Had I known I could have gotten an aftermarket one for $250 I would have done the work myself. As much as I enjoy the service experience at Kelly I can no longer afford to go there if Nissan is going to overcharge me on their parts cost. More