Kelly INFINITI - Service Center

Exceptional service department I've never left disappointed when visiting the service department at this location. It seems no matter who I deal with in the service department, they I've never left disappointed when visiting the service department at this location. It seems no matter who I deal with in the service department, they're all great. This time it was Adam. His big smile, eagerness to assist, and satisfy were exempliary. More

Service Had a great experience getting car serviced. It was a routine service for oil change and inspection sticker. Scott was communicative and helpful and t Had a great experience getting car serviced. It was a routine service for oil change and inspection sticker. Scott was communicative and helpful and the timeframe I waited was reasonable. More

Service Experience Service never an issue with Kelly. Walk in without an appointment and you are dealt with quickly and professionally. Adam is the best, talks with you Service never an issue with Kelly. Walk in without an appointment and you are dealt with quickly and professionally. Adam is the best, talks with you about service needs and ensures the work is done quickly and efficiently. More

Great service experience Everyone that works at Kelly Infiniti is very friendly and helpful. They always make sure to take care of you and your car needs while you're there. I Everyone that works at Kelly Infiniti is very friendly and helpful. They always make sure to take care of you and your car needs while you're there. I would definitely recommend going to Kelly Infiniti for the staff and service. More

This was the best service exsperiance I can honestly say My service adviser was very helpful and honest and I asked him to have my drivers side floor mat cleaned because of snow and salt he did it himself an My service adviser was very helpful and honest and I asked him to have my drivers side floor mat cleaned because of snow and salt he did it himself and I wanted to tip him and would not take my money. I honestly have never had such good service experience and my car was done within the hour as promised. thank you Kelly Infiniti you make it easy and I will tell all my friends and family. Sincerely Arnold Goldsmith More

It was very good The service person was very good & helpful. The oil change service included a car wash which was poor. Other than that everything was great. The se The service person was very good & helpful. The oil change service included a car wash which was poor. Other than that everything was great. The service person went above & beyond including having some minor scratches puffed out. More

In & Out in 2Hrs I came in for an oil and filter change. Adam Figueroa stopped in the waiting room to tell me that my rear brakes were worn, and I needed new pads,plu I came in for an oil and filter change. Adam Figueroa stopped in the waiting room to tell me that my rear brakes were worn, and I needed new pads,plus the rotors had to be turned. I told him if they could everything in "2" hours....OK. They did a terrific job and the car was ready as promised in 2 Hrs. More

Above and beyond I always bring my car to Infiniti for any services due to the high level of customer service I always receive in the service department. The service M I always bring my car to Infiniti for any services due to the high level of customer service I always receive in the service department. The service Manager is awesome and always takes great care of me and keeps me updated while my car is there for service. I was in a pickle this week with my car and Dave took excellent care of me and really went above to help me when i needed it. And if he is unavailable for any reason anyone such as Nick always make sure I am helped and happy when I come to pick up my car. Just wanted to say thanx to all in the service department! Jose the sales manager is awesome anytime he sees that I am there for service always comes and checks in says hi and to see if there's anything else he can do to help! More