614 Reviews of Kelly INFINITI - Service Center
Excellence from the first phone call to the delivery David Petillo walked me through the process and kept me well informed about the evolution of my car service. He was on top and saved me time proactive David Petillo walked me through the process and kept me well informed about the evolution of my car service. He was on top and saved me time proactively doing the state inspection and some small necessary maintenances outside of my radar. As usual the Kelly team delivered a great customer experience. More
Perfect Adam Figueroa is extremely helpful above and beyond his title. He is an asset to Kelly Infiniti. Look forward to future bussiness thanks again Adam Adam Figueroa is extremely helpful above and beyond his title. He is an asset to Kelly Infiniti. Look forward to future bussiness thanks again Adam More
Excellent service It is always a pleasure to come to this dealership. The service team has been professional and friendly any time I brought in my G37. It's also a nice It is always a pleasure to come to this dealership. The service team has been professional and friendly any time I brought in my G37. It's also a nice touch that they vacuum out the car and put it through their car wash before you get it back. Excellent service! More
The best service team. Always knowledgeable, courteous and respectful of time. Never have I been unable to have my two Infiniti's serviced regardless of the time or issues. Always knowledgeable, courteous and respectful of time. Never have I been unable to have my two Infiniti's serviced regardless of the time or issues. More
Great service! The young man (Victor Chaves) was just great. He got us a rental in just a short time, free of charge. The car promised had been returned with damage. The young man (Victor Chaves) was just great. He got us a rental in just a short time, free of charge. The car promised had been returned with damage. Our car was ready when promised and no problems after pick-up. Service at this location is always great! More
very pleased and thank you I've purchased a brand new Q70 from Kelly Infiniti and I couldn't be happier. Came in for oil change and tire rotation. Tire rotation revealed a pro I've purchased a brand new Q70 from Kelly Infiniti and I couldn't be happier. Came in for oil change and tire rotation. Tire rotation revealed a problem with tire. Tire was replaced, by Adam. I have been very satisfied with the quality of service and yes I had one of the easiest transaction ever. Thank you for the great work. More
Thank you and Great Work All of my experiences with the Service and Sales staff have been top notch. The communication is great the faces are friendly and informative. I All of my experiences with the Service and Sales staff have been top notch. The communication is great the faces are friendly and informative. I would recommend this dealership to anybody. More
Oil Change Came in for oil change and tire rotation. Tire rotation revealed a problem with a tire. Tire was replaced, Adam did good job keeping me informed o Came in for oil change and tire rotation. Tire rotation revealed a problem with a tire. Tire was replaced, Adam did good job keeping me informed of everything going on with my car. More
Brakes replaced The service department was quick, friendly and the cost was exactly what they said it was going to be. I am completely satisfied with my experience. The service department was quick, friendly and the cost was exactly what they said it was going to be. I am completely satisfied with my experience. More
Excellent Service Experience Its been a long time since I have been to Kelly for service, but will be coming back again. Dave is an excellent employee and goes out of his way to m Its been a long time since I have been to Kelly for service, but will be coming back again. Dave is an excellent employee and goes out of his way to make sure that the customer feels appreciated and it properly taken care of. There were several random issue that needed to be addressed on my vehicle and he took the time to listen to them all and make sure was fixed properly. Kelly should use him as a model for its other employees. More