614 Reviews of Kelly INFINITI - Service Center
Sales and Service Kelly Infiniti is a fantastic Dealership. I am now on my 6th Infiniti. Great purchase/lease experience. Service department is 5 Star. They do "Mak Kelly Infiniti is a fantastic Dealership. I am now on my 6th Infiniti. Great purchase/lease experience. Service department is 5 Star. They do "Make It Easy" More
Excellent!!! He was very friendly and professional. He kept us updated on progress and was patient with my insurance. I will definitely use his service in the futu He was very friendly and professional. He kept us updated on progress and was patient with my insurance. I will definitely use his service in the future. More
Repair/Service The service rep (David) was extremely helpful and very accommodating in scheduling and servicing my vehicle and keeping me informed of the status of t The service rep (David) was extremely helpful and very accommodating in scheduling and servicing my vehicle and keeping me informed of the status of the work being performed. I would highly recommend. More
Kudos to Matt Shafman and the Administrative Staff I appreciate the service rendered by Matt Shafman when my wife and I bring our cars in for service. He oversees the entire service process including a I appreciate the service rendered by Matt Shafman when my wife and I bring our cars in for service. He oversees the entire service process including an understandable explanation of what needs to be done and what can be held off for the future. He is calm, collected and very knowledgeable about the Infiniti product. He is a people person. Kudos. I also appreciate the warmth and friendliness of the administrative staff, Cindy, Irene and Maria make a visit to the dealership a genuine pleasure. More
"Mr. Dave Petillo Exceeds All Expectations" Mr. Dave Petillo serviced our car in June 2016. He diagnosed a very difficult tire issue and resolved the problem. There were additional repairs tha Mr. Dave Petillo serviced our car in June 2016. He diagnosed a very difficult tire issue and resolved the problem. There were additional repairs that needed to be addressed and Dave took the time to listen to our concerns and make the necessary repairs. My husband and I couldn’t be happier with Dave’s customer care service. Dave exceeded all our expectations!! Thank you Dave, Mrs. Gravallese More
Service review Outstanding overall experience. The service rep, Adam, was on top of all aspects. The work was done as promised; he had the loaner car all set; follow Outstanding overall experience. The service rep, Adam, was on top of all aspects. The work was done as promised; he had the loaner car all set; followed up on the warranty work. Everything went extremely well. More
Good experience Because you have a good services and your staff are very efficient and respect client, I'm happy to be your client and I can recommend your service to Because you have a good services and your staff are very efficient and respect client, I'm happy to be your client and I can recommend your service to other people. More
Service on my 2009 M35X I recently brought my vehicle to Kelly Infiniti for the 60,000 mile check. Adam Figueroa was the Service person. I had made arrangements for a loaner. I recently brought my vehicle to Kelly Infiniti for the 60,000 mile check. Adam Figueroa was the Service person. I had made arrangements for a loaner. He explained the services to be performed and the approximate costs. He was very considerate of my time and got me on my way. He called me during the day and explained the vehicle need front brakes explained the cost. I gave the go ahead. Infiniti service ay Kelly is excellent. What I like is you only deal with 1 person from the time you arrive until you pick the vehicle up. Great Job!!!! More
Good service at all time. Kelly Infiniti provides good service at all time. They make sure the costumer is 100% satisfied and that everything gets resolved in a very short time Kelly Infiniti provides good service at all time. They make sure the costumer is 100% satisfied and that everything gets resolved in a very short time. More
Professional and efficient service from start to end Its services you expect and more. The process is seamless and efficient. The service was done in a timely manner and I was kept updated and given an o Its services you expect and more. The process is seamless and efficient. The service was done in a timely manner and I was kept updated and given an opportunity to ask questions. When The car was ready they did a great job cleaning inside and out. More