Back

Kelly INFINITI - Service Center

Danvers, MA

4.8
614 Reviews

614 Reviews of Kelly INFINITI - Service Center

Sort by
January 03, 2017

great customer service Service was easy to schedule, the service rep had records of what I needed, he called quickly to discuss repair, and completed repair on time. More

by Happy customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Jan 14, 2017 -

Kelly INFINITI responded

We're glad that our team could provide you with easy, efficient service! Thank you for choosing our dealership for your vehicle servicing needs. Please let us know if we can be of more assistance to you again.

January 01, 2017

Excellent dealership Dealership is very friendly, knowledgeable, timely and pleasing to customers. Would highly recommend for purchase or sale. Workmanship is of highly qu More

by D-MARTIN7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque, David Petillo, Adam Figueroa, Victor Chaves
Jan 14, 2017 -

Kelly INFINITI responded

We take a lot of pride in delivering the best service and customer service D-Martin, and we appreciate you letting us know how happy you were with our service team. Thank you very much for your business and your review - our dealership appreciates it very much. We look forward to helping you again.

January 01, 2017

Oil change to break pad repair Went in for oil left with break repairs which was good as I doubt other oil changes places would look for these issues as infinity Kelley looks over t More

by DeSpawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
Jan 14, 2017 -

Kelly INFINITI responded

We're glad to hear that our team helped you with your oil change and brake pad services DeSpawn. Thank you for allowing us to work with you for your vehicle needs. Please contact us or visit if we can help you again.

December 31, 2016

Great service Victor was ausome!..he took all the responsibility away from me, and gave me 100 percent piece of mind!.. I will definitely return! For all my auto ne More

by Teflon22mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Jan 14, 2017 -

Kelly INFINITI responded

We love hearing that Victor was so helpful during your service visit Teflon22mm. Thank you for working with our team. We look forward to seeing you back at our dealership again. Take care!

December 28, 2016

Oil change / service A+ as always. The process couldn't be easier and staff couldn't be nicer. The service staff is very helpful in explaining what is going on with your v More

by Taylor.butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Dec 31, 2016 -

Kelly INFINITI responded

We love you too Taylor! We're thankful to have such wonderful customers like yourself and we appreciate you making Kelly INFINITI your go-to for all of your service needs. We're also glad you found our team to be so informative and pressure-free throughout your service visit. Please let us know if we can help you again Taylor. Take care!

December 22, 2016

Very friendly Front desk and accommodating service departmen As always, friendly reception at front desk and attentive and accommodating service from Victor . Service (brake pads) on my car done as promised a More

by Dell46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Dec 31, 2016 -

Kelly INFINITI responded

We're glad that our entire team from our reception to our service advisors could help you with your brake pad service Dell46, thank you for visiting. We are more than happy to help you anytime and we hope you'll visit us again if we can be of more assistance to you.

December 21, 2016

Excellent service Service department is always courteous and prompt. They will advise on potential issues that will need to be taken care of when due but not eary and t More

by InfinitiOwner2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
Dec 31, 2016 -

Kelly INFINITI responded

Thank you for your review of Victor and our service department InfinitiOwner2015. We're glad that you found our service team to be helpful and transparent. We appreciate you working with our dealership for your vehicle's servicing needs. We are here for you if you need anything else!

November 26, 2016

Excellent , good reception as well as customer service.He gave me good advice on what to do on my vehicle in order to get good performance. More

by Cleo fx 35
Recommend Dealer
Yes
Employees Worked With
David Petillo
Nov 28, 2016 -

Kelly INFINITI responded

Thank you for working with David recently Cleo. We appreciate your business, and your kind review of Dave and our INFINITI dealership. If you have any other performance questions, issues, or vehicle needs, we'll be here waiting for you!

November 20, 2016

Exvellent Matt is the best. Friendly, welcoming, and knowledgeable. Always goes out if his way to make sure I am taken care of. Always a pleasure. More

by Rick the Realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
Nov 28, 2016 -

Kelly INFINITI responded

Your service needs are a priority to us at Kelly INFINITI Rick. We appreciate you taking a moment to let us know how Matt and our team have taken good care of you during your visits. Please let us know if there's anything else we can do for you. We're more than happy to help anytime!

October 15, 2016

Car repair Great service by Matt. Great attention and communication. Matt made sure the repairs were taken care and verified. Matt Has consistently taken care o More

by Chuck gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
Oct 19, 2016 -

Kelly INFINITI responded

Thank you Chuck for sharing with us your previous experiences with Matt and service team at Kelly Infiniti. We always appreciate feedback from our customers about our dealership staff and hope that you'll continue to work with Matt and our service team for all of your vehicle needs moving forward. Let us know if you need anything at all Chuck.

...
33
...