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614 Reviews of Kelly INFINITI - Service Center
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February 01, 2017
Excellent service department. The staff are always friendly whether in service, front desk or sales. Service process is quick and efficient. Decent waiting room with nice coffee ma The staff are always friendly whether in service, front desk or sales. Service process is quick and efficient. Decent waiting room with nice coffee machine but sometimes out of baked goods. More
by Blue
Employees Worked With
Matt Shafman
January 25, 2017
Cutomer service A+! Prompt, knowledgable and courteous service every time which is why we purchased two infinity cars, because ultimately comfort of your vehicle, dependa Prompt, knowledgable and courteous service every time which is why we purchased two infinity cars, because ultimately comfort of your vehicle, dependability and service mean everything. More
by Broom123
Employees Worked With
Cindy Herlihy, Matt Shafman
January 23, 2017
Very friendly staffs Service was done professionally and staffs are very friendly. All questions answered with satisfaction. The waiting room is very cozy too. Would like Service was done professionally and staffs are very friendly. All questions answered with satisfaction. The waiting room is very cozy too. Would like to visit again. More
by TL
Employees Worked With
David Petillo
January 20, 2017
Service Felt disrespected by service Rep. Would not listen, kept rambling on and when asked questions would ignore and go back to his "script". First time I Felt disrespected by service Rep. Would not listen, kept rambling on and when asked questions would ignore and go back to his "script". First time I have encountered this at Kelly - very surprised as the customer service and professionalism is always much better More
by Carreview
Employees Worked With
Adam Figueroa
January 19, 2017
Great Service I'm owned multiple every Infiniti cars and every single time I bring my car in, whether I have an appt or not, I have always experienced excellent and I'm owned multiple every Infiniti cars and every single time I bring my car in, whether I have an appt or not, I have always experienced excellent and speedy service. Friendly service assistants that are very accommodating in whatever car needs requested and make an overall great experience. More
by Bree
Employees Worked With
David Petillo
January 19, 2017
Helpful Service Matt provided thorough and efficient service for our JX35. He was friendly and helpful in getting the maintenance done and helping me to purchase extr Matt provided thorough and efficient service for our JX35. He was friendly and helpful in getting the maintenance done and helping me to purchase extra parts. More
by JX35
Employees Worked With
Matt Shafman
January 19, 2017
Service A+ experiemce. Matt always takes great care of me. I'm in and out fast. My car is always clean and all work is performed to spec. A pleasure to deal w A+ experiemce. Matt always takes great care of me. I'm in and out fast. My car is always clean and all work is performed to spec. A pleasure to deal with. More
by serino
Employees Worked With
Matt Shafman
January 11, 2017
Oil change You hey are Always professional and timely. They check everything. Two waiting areas for comfort.. I always come to my dealership for the best servic You hey are Always professional and timely. They check everything. Two waiting areas for comfort.. I always come to my dealership for the best service . Thank you More
by KKH13
January 08, 2017
Excellent customer service. Arranged appointment even though they knew they had no loaners as it was the only day I could drop my car. They arranged for a rental right across the Arranged appointment even though they knew they had no loaners as it was the only day I could drop my car. They arranged for a rental right across the way: drove me door to door. Able to keep rental a day beyond when car was ready for my convenience and work schedule. All car issues addressed. Dave kept me informed of the cost and schedule. Remote starter that was installed there 5 years ago was reset by the company for no charge. Enjoyed the mints left in the center console! More
by Drt1430
Employees Worked With
David Petillo
January 03, 2017
Service Got an inspection sticker and had back passenger tire repaired. Got a loaner for car to be repaired to pass inspection. No complaints. Happy new year Got an inspection sticker and had back passenger tire repaired. Got a loaner for car to be repaired to pass inspection. No complaints. Happy new year More
by Stnncld316
Employees Worked With
Adam Figueroa
