614 Reviews of Kelly INFINITI - Service Center
Service department consistently exceeds expectations and delivers quality work. The service staff (Maria and Nick this time) are extremely friendly, knowledgeable and helpful. Text messaging to update the w delivers quality work. The service staff (Maria and Nick this time) are extremely friendly, knowledgeable and helpful. Text messaging to update the work progress was appreciated. The work preformed was perfect! Highly recommend Kelly Infiniti. More
I would highly recommend KELLY INFINITI to all my friends and family , Jim, Nick , and Pete always go above and beyond. They know how to treat their customers , they make you feel like family. Thanks again and family , Jim, Nick , and Pete always go above and beyond. They know how to treat their customers , they make you feel like family. Thanks again for a job well done. More
Everyone is extremely knowledgeable and helpful. They get everything finished in the committed timeframe. Everyone at the dealership gets an A+ They get everything finished in the committed timeframe. Everyone at the dealership gets an A+ More
I have done business with Kelly Infiniti in Danvers Mass since before 2007. My 2007 Infiniti M35X is the second Infiniti I’ve purchased from Kelly Infiniti. I am very pleased with their service, and today ( since before 2007. My 2007 Infiniti M35X is the second Infiniti I’ve purchased from Kelly Infiniti. I am very pleased with their service, and today (10/20/2023) Kelly Infiniti sent two employees to pickup my Infiniti for work to be done at their shop in Danvers. It turns out one of the employees press a particular button on the drivers side door, and the problem I had was suddenly fixed. There was not charge, and I truly appreciate their service. I highly recommend Kelly Infiniti as a company to purchase a vehicle from. More
They care about their customers. Always quality work. Very eager to earn your business the right way. Always quality work. Very eager to earn your business the right way. More
Professional and extremely helping to understand issue and services required. Also explained warranty expiring and helpful in dropping off the car and providing ride as needed. Always the best service a and services required. Also explained warranty expiring and helpful in dropping off the car and providing ride as needed. Always the best service and the service manager Jim should be recognized for great help and expedite issues. I appreciate it and wouldn’t use any other service than Kelly Infiniti rt 114. Thank you More
Service managers, workers are extremely knowledgeable, friendly and professional. I've leased,purchased etc. My concerns have always been addressed regarding service with the utmost professionalism. friendly and professional. I've leased,purchased etc. My concerns have always been addressed regarding service with the utmost professionalism. More
It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. More
Infiniti in Danvers is easy to work with. They do take care of you car as well as pointing out items you may not have thought about that need attention. It’s not always just about an oil ch They do take care of you car as well as pointing out items you may not have thought about that need attention. It’s not always just about an oil change but that is a very important item that needs to be done sooner rather than later. More