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614 Reviews of Kelly INFINITI - Service Center
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November 18, 2021
I always have had a pleasant experience at Kelly Infiniti Danvers. The service department goes above and beyond every time. Thank you, Kelly Morgese Lynnfield, MA Danvers. The service department goes above and beyond every time. Thank you, Kelly Morgese Lynnfield, MA More
by Kelly M
November 18, 2021
I brought my car there for an oil change and to check my squeaking brakes. I was told that I have two bald tires and my rear break pads and rotors needed replacement. I decided to go ahead and have my rear squeaking brakes. I was told that I have two bald tires and my rear break pads and rotors needed replacement. I decided to go ahead and have my rear brakes replaced and asked for a price on the tires. The service man came back and said my tires are fine. I picked up my car later that day and the brakes were still the same. Somebody called me for a review and I explain the problem to her.The same service man called me back and said that I probably need calibers too. I asked him about the tires and he said that a new mechanic made a mistake. I asked him if the mechanic was the one who installed my brakes. I would never trust this company to look at my car and plan on bringing it to a reliable mechanic and will send them the bill. I got nowhere with trying to talk to the people at this company. More
by marybeth kelly
Employees Worked With
Diego Morales
November 08, 2021
Entire service team was super friendly and professional. Quick check-in and check out. Great loaner car. Everything went smoothly and I appreciated my car being washed. Highly recommend the service team at Quick check-in and check out. Great loaner car. Everything went smoothly and I appreciated my car being washed. Highly recommend the service team at Kelly Infiniti. Jim, Peter, Ken, Diego, Jasmine, etc. all ensured that my experience was exceptional. More
by Danielle Z
August 29, 2021
I recently had a huge issues with my car. It was a gasket leak inside of the engine. Thanks Pete for dealing with my warranty company and getting them to approve all the repairs. leak inside of the engine. Thanks Pete for dealing with my warranty company and getting them to approve all the repairs. More
by Senad
July 27, 2021
The best service department. Always always always take care of the customer. Peter is the best. He makes sure I am completely satisfied with the work being done. He keeps me updated on the progress. He gi care of the customer. Peter is the best. He makes sure I am completely satisfied with the work being done. He keeps me updated on the progress. He gives a detailed description of the work that is being done. All around perfect. More
by NEROTH
Employees Worked With
July 22, 2021
Always great service. Everyone is friendly and professional. Car is ready when promised! I appreciate being updated when needed on work being done. Very satisfied customer! professional. Car is ready when promised! I appreciate being updated when needed on work being done. Very satisfied customer! More
by laurie_cushing
July 19, 2021
The best there is to itLeadership of Brian abd Brian and The best there is to it Leadership of Brian abd Brian and Lisa and service and other staff have been first rate Humble responsive and timely Go The best there is to it Leadership of Brian abd Brian and Lisa and service and other staff have been first rate Humble responsive and timely Good quality Thanks More
by Dgpatel1
Employees Worked With
Other Employees :
Secy staff at front desk
