Kelly Honda - Service Center

Great service krystal always kept me updated on what there where doing to the vehicle and when the vehicle was goin to be ready thank you very much there where doing to the vehicle and when the vehicle was goin to be ready thank you very much More

I’ve always been hesitant to take my vehicles to a dealership for service so I’ve always just taken care of maintenance/repairs myself since peace of mind is paramount. However, Kelly Honda changed th dealership for service so I’ve always just taken care of maintenance/repairs myself since peace of mind is paramount. However, Kelly Honda changed that. From the kind ladies who answer the phone (sorry, can’t recall their names) to the advisor Jonathan and foreman Chris, my experience here was nothing short of pleasant. Chris went above and beyond for me and a review alone cannot express my gratitude! My faith in taking my vehicle to a dealership for service has been restored thanks to the amazing team I’ve dealt with during two recent trips to Kelly Honda! This will be the only place I bring my Type R for any issues should I need to ever again. Thank you Kelly Honda! More

Jeff is great service advisor... I’m so happy they finished my car so quick yesterday... I didn’t expect that they will do that so quick.. Give this a guy a raise!! finished my car so quick yesterday... I didn’t expect that they will do that so quick.. Give this a guy a raise!! More

My daughter had a major problem with her car overheating, shaking, smoke/steam from hood and multiple lights in dashboard. Jeffry Ruiz in service area took control of the situation and everyt overheating, shaking, smoke/steam from hood and multiple lights in dashboard. Jeffry Ruiz in service area took control of the situation and everything worked out. He was supportive, calming, reassuring. The car was diagnosed and fixed the day we brought it in. A Saturday even. Super happy woth the outcome! More

We brought our Honda Odyssey in for three safety recall repairs. All the required parts were not in yet, but Jeff was very friendly, efficient, and professional. repairs. All the required parts were not in yet, but Jeff was very friendly, efficient, and professional. More

Nice, neat and clean, properly organized since there was not waiting time to talk to someone and been able to get someone for help right away. However I wish the parts sales department was the same as the s not waiting time to talk to someone and been able to get someone for help right away. However I wish the parts sales department was the same as the service department but instead was very slow, even though there was only two customers in line. I don’t even got the name on the sale receipt More

Thank you so much for your help! The service was quick and efficient. There were no issues at all, I appreciate the awesome customer service! and efficient. There were no issues at all, I appreciate the awesome customer service! More

The dealership did a good job repairing my car of all its damages and faults. I am truly blessed to have a such a fast and exemplary service. damages and faults. I am truly blessed to have a such a fast and exemplary service. More

Kelly Honda in Lynn Mass is excellent! I bought my CRV Touring from them. They are helpful with all my maintenance. Love Kelly Honda! I just got insp. sticker. They were spot on with Covid cleanliness! Touring from them. They are helpful with all my maintenance. Love Kelly Honda! I just got insp. sticker. They were spot on with Covid cleanliness! More

Over 2 hour wait for an oil change with a scheduled appt. Requested a call and never received one. Poor customer service. Will never go back here. Danvers location much better service. Requested a call and never received one. Poor customer service. Will never go back here. Danvers location much better service. More