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506 Reviews of Kelly Honda - Service Center
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October 07, 2021
Kelly Honda Lynn is excellent great service great prices great staff very easy to work with great staff very easy to work with More
by Sugrue. Walter
Helpful October 01, 2021
Service representatives are generally friendly, and I normally don’t have any issues. Went in for service at 6 PM this week and mentioned using either the $15 off an oil change coupon or the 10% off serv normally don’t have any issues. Went in for service at 6 PM this week and mentioned using either the $15 off an oil change coupon or the 10% off services coupon if that was a better deal since I agreed for additional services on top of what I came in for. I was told that the 10% off would be the better deal. When the service was finished 1.5 hours later, I paid and left. I got home, reviewed the bill and noticed that the 10% off coupon was not applied. I can agree it’s partially my fault for not double-checking the bill before I paid (although the bill was never placed in my hands for review) and for assuming the coupon would be applied without me having to ask for it again. Tried calling every morning after that night, and on the third day, I finally get the answer that they can’t honor the coupon unless it was applied on the day of the service. It’s not my fault that Honda didn’t apply the coupon when I had mentioned it on the day of the service. It’s disappointing that Honda cannot agree to honor use of the coupon on the service or apply a credit on my account. So much for “making it easy.” Lesson learned: always double check your bill before making payment and make sure any applicable coupons you mention are applied. More
by K
Employees Worked With
Krystal Gaudreau
October 01, 2021
Very reliable service ,nice atmosphere Nice adviser Very reliable service ,nice atmosphere Nice adviser Bruno I would recommend Honda service to Everyone Very reliable service ,nice atmosphere Nice adviser Bruno I would recommend Honda service to Everyone More
by allasoro
Employees Worked With
Bruno
September 18, 2021
Horrible service and customer sevice. My car needed for be repair for 2.5 months and no one has followed up. I am disappointed. be repair for 2.5 months and no one has followed up. I am disappointed. More
by Deandra
Employees Worked With
Joe Gerbino, Krystal Gaudreau, Adam Ragab
September 17, 2021
The service guys was very nice and he explained what I needed to know for my future service needed to know for my future service More
by Bkong1057
Employees Worked With
September 13, 2021
Worst service ever. Even with appoiment was there for 3hours just for a oil Change. They spilled oil All over the Car engine. 3hours just for a oil Change. They spilled oil All over the Car engine. More
by Hidalgo-delvin01
September 09, 2021
Amazing service, thank youWas in quickly and service was Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work wit Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work with kelly honda. More
by Larimartejada13
Employees Worked With
Other Employees :
Robert Batista, Krystal Gaudreau
September 01, 2021
I spent 1hr and 30 minutes. For oil change and tires rotation. The technician didn't do good job on the tire rotation. After driving 20 minutes the light for the tire pressure on. rotation. The technician didn't do good job on the tire rotation. After driving 20 minutes the light for the tire pressure on. More
by Milu
Employees Worked With
Krystal Gaudreau
August 25, 2021
Morgan was a great service representative at Kelly Honda. Very professional and provided nice customer service. Greeted me as soon as I arrived and made me feel valued as a customer. Highly recommended. Very professional and provided nice customer service. Greeted me as soon as I arrived and made me feel valued as a customer. Highly recommended. More
by derrickbonnah
Employees Worked With
