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Kelly Honda - Service Center

Lynn, MA

3.9
506 Reviews

506 Reviews of Kelly Honda - Service Center

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July 15, 2022

Everyone there is friendly and helpful and the guys do good work on the cars More

by Mcmrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno
July 07, 2022

Kelly Honda is always very clean and the people are always very respectful of me and my car More

by Kellymaegerbino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Batista
July 01, 2022

Very friendly. Appointments on time. Easy to schedule appts. Work done well. Service man explains everything. More

by valevans217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurent simard
June 24, 2022

Quick, efficient and extremely helpful. I had an oil change appointment and it was such a smooth and easy transaction. More

by Hondamom9703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simard, Laurent
June 23, 2022

In my last appointment they didn’t wash my car 👎 it took a lot time to take my information and my keys, very low personal working that day. More

by adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Poor maintenance performance! I purchased 2 CRVs at Kelly Honda and I have never had anyone else service either vehicle. I’m sick and tired of such poor service! My car is a More

by robertdamico1Bobda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruno
June 04, 2022

Great service. Staffs were very polite and helpful.I would like recommend all go to Kelly Honda Lynn. More

by Pradip Kharel
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gaudreau
May 27, 2022

Waited 3 months for a part to fix the squeak from my front seat. After replacing some part, the squeak is even worse now. Not happy with Kelly Honda at all. First no one from Kelly could ID the squ More

by petemel57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Rumson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Problem with my 2014 Honda Accord ; service advisor Krystal managed everything in an extremely competent manner Service updates completed and parts ordered for other repair More

by RDONNELLY525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Gaudreau
May 16, 2022 -

Kelly Honda responded

On behalf of Krystal, thank you! We are happy to know that both your and your Honda Accord were well taken care of! Please feel free to reach out if there is anything else we can do for you!

May 05, 2022

I've had better experiences than this most recent one. Maybe better luck next time More

by NDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Gaudreau
May 11, 2022 -

Kelly Honda responded

We are sorry to hear about this - please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you!

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