Back

Kelly Honda - Service Center

Lynn, MA

3.9
507 Reviews

507 Reviews of Kelly Honda - Service Center

Sort by
November 30, 2018

Great service! Everyone is very professional and the the service is excellent. Great Service all around, i needed an oil change and the wait was next to nothing. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Psomos Jr.
November 29, 2018

Excellent job I scheduled my air bag recall service online for 5pm on a Wednesday. Told the service took 45 minutes to 1 1/2 hours. I arrived a few minutes early, More

by Peter B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gerbino
November 23, 2018

Car problem Outstanding service on the day before Thanksgiving. I called at 6 o’cLock on Tuesday & was told to bring it in in the morning. I was told they might n More

by Ziggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what his name was
November 21, 2018

Recall was bad enough I had a 9 am recall appointment. There was a long line of people ahead of me and they all seemed to have had a 9 am appointment. I was told it would b More

by Judybelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know anyone involved.
November 15, 2018

Satisfaction Pluss. They always treat me with Courteousy and Respect. They also Honor the Veterans with a much appreciated discount. I recommend Kelley Honda with certai More

by Rope09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Kelly Honda responded

Courtesy and respect is what you deserve Gary! We truly appreciate our Veterans and have great respect for them. Thank you for sharing with us.

October 16, 2018

Very bad experience I dropp Off my car on Tuesday 9/9and i pick Up on Wednesday9/10 but when i pick Up my car realize that miss a machine that i had it on my trump i cal More

by Everto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stiven
October 15, 2018

Great I received a great service and I will coming back next time I need any services. I will recommend it to everyone. Thank you very much, Katya More

by Kiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Kelly Honda responded

Thank you Katya! On behalf of Jeff and the rest of the team, thank you for taking the time to share your feedback with us.

October 08, 2018

I went for an oil change. I went for an 5 month oil change.I received quick service, I was done put in 45 min. and everything they did was explained to me . More

by Sailaway27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Kelly Honda responded

That is great! We are glad that that everything was done at your convenience!

September 28, 2018

Disappointed Waited for 5 hours, no free shuttles to and from service, The problem was not properly fix in the first place on a recall and being charged for the di More

by Oddessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Murphy
September 26, 2018

Came in for Oil Change Morgan has good customer service and she’s friendly! She’s the best of the best. Thank you once again Morgan! Would recommend others to go to her. Ask More

by mmon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
Sep 28, 2018 -

Kelly Honda responded

We are pleased to hear how your experience with Morgan went! We appreciate your recommendation!

Oct 10, 2018 -

Kelly Honda responded

That is very kind of you to say about Morgan! We cannot thank you enough for sharing your experience as well as your recommendation.Take care!

...
18
...