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507 Reviews of Kelly Honda - Service Center
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July 24, 2019
Good service Good service. But 1 think I do not like it. I told them can u check the break. The oil change come with break check. They did not check my break. I do Good service. But 1 think I do not like it. I told them can u check the break. The oil change come with break check. They did not check my break. I do not know why. Thanks for service. More
by Mostafa
Employees Worked With
I forgot the name
July 06, 2019
Great Job So I brought my car in for an oil change and to check out my parking brake and shocks. I want to preface this review by saying I've had my car for 2 y So I brought my car in for an oil change and to check out my parking brake and shocks. I want to preface this review by saying I've had my car for 2 yrs, and have not been overly please on several occasions when having my care serviced here. Mainly poor communication and lack of follow through. However today's experience was exceptional. The staff was very thorough, were able to meet a timeline I requested and followed up several times with the technicians when I had questions. Very please with today's service....Thank you Kelly Honda for a job well done. More
by Nikid
July 02, 2019
Oil services Good service Krystal gave me the discount upon request She made it easy and a pleasant experience Fast and comfortable waiting area Exterior of Good service Krystal gave me the discount upon request She made it easy and a pleasant experience Fast and comfortable waiting area Exterior of car washed and dried More
by Miss yen
Employees Worked With
Krystal Gaudreau
June 26, 2019
Honda service I leases my Honda CRV in January 2019. This is my 2nd CRV and I love it. I needed an oil change. I discovered the first oil change was free. They I leases my Honda CRV in January 2019. This is my 2nd CRV and I love it. I needed an oil change. I discovered the first oil change was free. They also discovered a nail in a tire and I had it plugged. Service polite and they finished within the estimated time. More
by Marcia19
June 02, 2019
First service after I bought a vehicle at Kelly The oil change and tire rotation was free and the experience was awesome. The appointment and timing of the service and delivering the vehicle was gre The oil change and tire rotation was free and the experience was awesome. The appointment and timing of the service and delivering the vehicle was great. The service assistant Morgan was really friendly who booked my appointment and taken care my service More
by Rama
Employees Worked With
Morgan Murphy
May 18, 2019
Service Morgan was great! She helpful and professional and my car was ready very quickly. She even helped me figure out why my phone didn’t work in the car. Morgan was great! She helpful and professional and my car was ready very quickly. She even helped me figure out why my phone didn’t work in the car. More
by Renee
May 04, 2019
Oil service ,recall and a strange noise I had my new truck in to be serviced for the first time for its first oil change. Also I was sent a letter in the mail because since I had purchased t I had my new truck in to be serviced for the first time for its first oil change. Also I was sent a letter in the mail because since I had purchased the truck this year I guess there’s been a recall. However also I had noticed a weird noise coming from the front of my truck so since it needed its first oil change I figured I would have that looked at too. . I called explained the issue , I had an appointment the next day and right away the service tech new what the problem was and the parts were ordered and my car was fixed and everything was done in 24 hours. Also my first oil change was on Honda!! More
by Ridge.zoey3
April 27, 2019
Recall, Takita airbags On time, performed oil change and safety check. Advised maintenance items requiring service. Brief, professional, to the point but not up selling. On time, performed oil change and safety check. Advised maintenance items requiring service. Brief, professional, to the point but not up selling. Appeared aware that my time was as valuable as his; noted maintenance items that I deferred. Overall: Promises Made and Kept. Great Maintenance Crew, obvious that upper management lets mechanics do the wrenching, and sales people do the selling. I’ve bought two brand new cars at this dealership: 2007 Pilot EXL and 2010 Ridgeline EXL; both deals took less than 4 hours, bought less than sticker and left without buyers remorse. Whatever Kelley does to make the Management Team in Lynn work this well; please do not F*** it up. More
by JLock
Employees Worked With
Other Employees :
Rhonda Psomos, Ariel Vittini, Robert Batista, Morgan Murphy, Devin Crayton, Steven Em, Krystal Gaudreau
April 19, 2019
Compete Satisfaction The service department is a “well oiled machine”. Everyone is so pleasant and helpful. Thank you Mike Psomos and Joe Gerbino for making the Service D The service department is a “well oiled machine”. Everyone is so pleasant and helpful. Thank you Mike Psomos and Joe Gerbino for making the Service Department a pleasure to do business . More
by Joe Sullo
Employees Worked With
Other Employees :
Michael Psomos Sr., Robert Batista, Morgan Murphy
April 11, 2019
Bad customer service I had to wait for the guy who is doing the shuttle ‘Jason’ for about 30 min. He was just bouncing around. He didn’t care. Until somebody else came and I had to wait for the guy who is doing the shuttle ‘Jason’ for about 30 min. He was just bouncing around. He didn’t care. Until somebody else came and gave me a ride More
by Customer
Employees Worked With
Jason
