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Kelly Honda - Service Center

Lynn, MA

3.9
507 Reviews

507 Reviews of Kelly Honda - Service Center

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December 05, 2019

SERVICE FOR INSPECTION STICKER HELPFUL EMPLOYEES. VERY FRIENDLY AND PERSONABLE. EXTREMELY FAST SERVICE. WAS TOLD WAIT WOULD BE THIRTY TO FORTY FIVE MINUTES. SERVICE WAS COMPLETE I More

by rjgmaitai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CAN'T REMEMBER SERVICE PERSON'S NAME
Dec 10, 2019 -

Kelly Honda responded

Thank you! We are pleased to know that everyone you worked with was so helpful and that everything was taken care of in such a timely manner.

November 22, 2019

Jonathan and the rest of the crew did a great job with my oil change and inspection sticker. Quick and efficient. Will be back again. More

by STM
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Kelly Honda responded

We are glad to hear that about Jonathan! It is great that both Jonathan and the rest of the crew took great care of you and your car and that they were so efficient. We appreciate your feedback!

November 22, 2019

Vehicle services Ariel Vittini and service team always a pleasure to get my vehicle serviced at LYNN KELLY HONDA great customer service. Great place to be when enter. More

by Dppcsito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Vittini, Robert Batista, Wil Castro
Dec 04, 2019 -

Kelly Honda responded

We're happy to hear that! It is great to know how helpful Ariel and the service team have been and that they always take excellent care of you. Thank you for sharing your experience with us!

November 01, 2019

Quick, efficient service On each of my visits to Kelly, the staff has been very professional, and service has been completed in a very timely fashion. I've been very happy wit More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
Nov 07, 2019 -

Kelly Honda responded

Thank you, Deborah! We're pleased to know that you have had a positive experience each visit and that the service has been completed in a timely fashion. On behalf of Morgan, thank you for your recommendation!

October 31, 2019

Great. Professional service. Visibility in the process. Service manager and staff were transparent throughout the entire process. I will choose Kelly Honda in the future. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 07, 2019 -

Kelly Honda responded

Hi Michael! Thank you for sharing your positive feedback with us! We're glad to know that the service department has taken such great care of you!

October 28, 2019

Very professional and friendly. They make the whole experience very accommodating and efficient! I will highly recommend them to my friends, coworkers and family members More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Vittini
Oct 29, 2019 -

Kelly Honda responded

Hi Andrew! We are glad that Jeff and Ariel were so professional and friendly! We really appreciate your recommendation! Thank you, Andrew!

October 21, 2019

Experience Always love to come to the Honda dealer in lynn on the lynnway. The customer service is great and I'm treat very well with the services. More

by Crismery Ventura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Vittini, Robert Batista
Oct 29, 2019 -

Kelly Honda responded

Thank you! Knowing that you truly love coming here means a lot to us and we are glad that you have received such great customer service!

October 16, 2019

First oil change It was my first oil change on my new hrv. Nice that it was on the house. I was in and out in less than 35 min. Love it. More

by Cjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Em
Oct 17, 2019 -

Kelly Honda responded

We are happy that your first oil change on your HR-V was a positive one! On behalf of Steven, thank you for the review!

October 16, 2019

Required maintenance for my vehicle Service personnel are always very nice and helpful. Work requested is always done in a timely fashion. Finally if there is something you don’t unders More

by LYNNHOGANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Kelly Honda responded

We are happy to hear that, Lynn! It is great to know that Jeff and the service department have always been so nice and helpful. Thank you for sharing your feedback with us!

October 14, 2019

So annoying My husband brought my 2018 CRV in for a scheduled oil change. He asked the person who took the car in to also do a state inspection, as you can’t book More

by smarcario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rumson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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