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Kelly Honda

Lynn, MA

4.6
1,383 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,383 reviews

December 29, 2015

Relaxed, easy buying process, friendly and helpful! As the title states, my partner and I walked in to the dealer knowing what we wanted, and got a new car pretty painlessly- no tricks or scams or other More

by NILEHAWVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2015 -

Kelly Honda responded

Hi NILEHAWVER. Thank you for sharing with us, it is great that you experienced a relaxed and welcoming atmosphere with us-that is what we want from all our customers! We hope to have the chance to work with you again, thank you and have a happy New Year.

December 29, 2015

Professional and personable experience After having bad experiences at other used Honda dealers with stereotypical loud-talking, pushy salesmen, I had a really excellent time at Kelly Hond More

by BeerBrarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2015 -

Kelly Honda responded

We are sorry to hear about your past experiences with other Honda dealerships BeerBrarian. However, we are pleased to know that you had a positive experience with us. We always want our customers to feel welcome and give them all the information they need. It is great that Ryn provided all of that for you-we strive on making the entire process as easy and convenient as possible. Thank you for sharing your review with us.

December 26, 2015

Wonderful people People are excellent in what they do and welling to go the extra mile to assure quality of service. I was fortunate to get Justin from service to ha More

by TAIBAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Dec 28, 2015 -

Kelly Honda responded

Thank YOU TAIBAH! We are so glad that you have dealt with such great service with us-you deserve the best. We appreciate your comments on Justin, great to know that he was such a big help. Thanks again, have a happy New Year.

December 26, 2015

Excellent service! Rolled into Kelly Honda with a scraping metal sound under my car. Feared it was time for new brakes or possibly something worse. Ariel had my car chec More

by NAHARTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Dec 28, 2015 -

Kelly Honda responded

Great to hear NAHARTC! We're happy that the metal scraping sound under your car was taken care of without a hitch. Also, we are glad that Ariel was there to help you and make sure your car was good to go before you left. Accommodating our customers is very important. Thanks for the review, please let us know if there is anything else we can do for you.

December 26, 2015

Great service! Ryn was awesome! He was very knowledgeable and gave great input which helped influenced my decision for purchasing my new car! He was approachable, di More

by jed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2015 -

Kelly Honda responded

That's awesome to hear Jed! We are glad that Ryn was able to assist you and answer any of your questions. Thank you for the review, have a happy New Year.

December 23, 2015

Walter at Kelly Honda is the best!! Very helpful and no pressures. Great place to shop.proce and the whole experience was very easy . Would gladly come back. Our 5th car with Kelly Hond More

by KTRUFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sugrue
Dec 23, 2015 -

Kelly Honda responded

We are more than happy to help you KTRUFO, pleased to have you as a devoted customer! We look forward to working with you again.

December 18, 2015

Excellent service Excellent stop for an oil change and transmission fluid change. Will definitely be coming back for this dealerships efficiency, professionalism and cu More

by ALEXLEVITNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Anais Peguero
Dec 21, 2015 -

Kelly Honda responded

Thanks Alex! Glad to know that you had excellent service with us. We appreciate your review and we'll see you next time.

December 18, 2015

Recall of Drivers side Airbag Whenever I go to the service department all of you are pleasant and absolutely no pressure at all about purchasing a new car! I can trust whatever th More

by KALLERUZZO
Customer Service
Recommend Dealer
Yes
Employees Worked With
the young man that took my key & set me up w/Ariel was very pleasant, Ariel Vittini
Dec 21, 2015 -

Kelly Honda responded

We appreciate your positive feedback KALLERUZZO. We are more than happy to provide you with a pleasant experience whenever you are here.

December 18, 2015

Outstanding employee I had an amazing experience twice with kenney an employee on your service team!! He deserves 5 stars. My experience with him was outstanding. God bles More

by ORANGES112213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Dec 21, 2015 -

Kelly Honda responded

Thank you Rita. Happy to hear that you had an amazing experience with us on multiple occasions. We appreciate your review on Kenny and our team and we hope to see you again soon.

December 17, 2015

Ok Experience. Needs improvemenr People here are very kind and friendly. This review is no reflection on the staff. I received a coupon via email for 19.99 oil change. The service rep More

by CAROLYNPETERSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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