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Kelly Honda

Lynn, MA

Overview
Employees
Reviews
Vehicles
4.5
1,374 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,374 reviews

January 08, 2024

No vacuum and no car wash after serviced Inspection sticker applied on the windshield not straight and not cleaned More

by tnguyenma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Murphy
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December 25, 2023

We greatly appreciated the outstanding service of Kelly Honda! We highly recommend Kelly Honda! Thanks! More

by CJB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Kelly Honda responded

This really means a lot to us, CJB! It is great to see that both Dan and Sal took excellent care of you and helped get you into a brand new Honda! Thank you so much for your recommendation - if there is anything else we can do for you, please do not hesitate to reach out!

December 23, 2023

Very friendly and helpful staff…this was my 3rd lease after my wife’s 4th lease earlier in the month. Great dealership!! They were able to answer all my questions and when the Honda Passport that I wan More

by Thekid513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Michael
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Dec 27, 2023 -

Kelly Honda responded

Thank you so much! It's fantastic to know that we could address all your questions and, most importantly, make a deal that left you very happy when the Honda Passport you wanted became available. Your satisfaction is our priority, and we're grateful for the trust you and your wife have placed in us. If there's anything more we can do for you or if you have further feedback, please feel free to reach out. We look forward to continuing to provide great service for you and your family!

December 21, 2023

Not nice. unprofessional was not helpful when I was looking for a car. too much time flirting with colleagues More

by magcarey6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy Grigoryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2023

I took my car to be serviced at kelly Honda , service department was excellent as always. I strongly recommend kelly Honda service department. More

by larbibousbaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Said Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Murphy
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December 14, 2023

Good levels of service, fast and thorough in their review of car issues. Prompt and polite More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nery
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December 12, 2023

Julie went above and beyond in helping us find a car. She is a fantastic sales rep. Kelly is lucky to have her. More

by rtrudel
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Riccio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rumson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Kelly Honda responded

We are so happy to hear that! It is great that you had the opportunity to work with Julie and she took excellent care of you. Please let us know if there is anything else we can do for you!

December 11, 2023

Great service and excellent assistance by Morgan. She explained everything in detail and it was a great visit. More

by Hondafan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
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Dec 12, 2023 -

Kelly Honda responded

On behalf of Morgan, thank you, Hondafan76! We are happy to see that you experienced great service and Morgan took excellent care of you. If there is anything else we can do for you, please do not hesitate to reach out!

December 11, 2023

Kelly Honda makes it super easy to service your vehicle, buy a new or used vehicle, and get parts for your Honda. Couldn't be happier with the entire team at Kelly Honda! I'll be back soon for more service! More

by Nikosuave9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Said Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Diaz
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Dec 12, 2023 -

Kelly Honda responded

Hi Nick! We are so happy to see that hear that our team has made it easy for you to service your vehicle, buy new or used vehicles, and obtain parts for your Honda. Customer satisfaction is our top priority, and it's fantastic to know that you are pleased with the service you've received. We appreciate your kind words and your loyalty to us. We look forward to serving you again when you return for more service. If there's anything specific you'd like to share or if you have further feedback, please don't hesitate to reach out!

December 02, 2023

Thank you for everything thank you for your patience with the car thank you for being so good More

by Jeffreyarzu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Kelly Honda responded

You are more than welcome, Jeffrey! Thank you so much for taking the time to share your recent experience with Sal! Your gratitude means a lot to us, and we're delighted that you felt our team demonstrated patience and provided excellent service during your visit. Customer satisfaction is our top priority, and it's rewarding to know that we met your expectations. If there is anything else we can do for you, please do not hesitate to reach out!

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