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Kelly Honda

Lynn, MA

4.6
1,392 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,392 reviews

October 29, 2016

10,000 mile scheduled maintenance Stopped by late afternoon without an appointment fir service . I also had a coupon printed from their site which was far less than their competitors . More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnsthan Lopez
Oct 31, 2016 -

Kelly Honda responded

Hi Andy - thank you for leaving our Kelly Honda dealership your review. We appreciate hearing that you visited our site for our service coupons, and that you were quickly in and out without an appointment. We want all of our customers to know that we value your time, and will do our best to address all of your vehicle needs in a timely manner without cutting any corners. Please let us know if we can help you out again with any of your vehicle needs Andy. Take care!

October 23, 2016

excellent service, had my brake pads replaced Drop off and pick up is quick, service is always reliable, and the staff is super helpful. so glad I found a place I feel I can trust with their asse More

by Mn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista, Robert Batista
Oct 31, 2016 -

Kelly Honda responded

Thank you Mn1, we appreciate you taking a moment to let our team at Kelly Honda know how you felt about your recent brake pad service. We take great pride in offering quick, efficient and thorough service to our customers and we're happy to hear you enjoyed working with our team. Please don't hesitate to visit our team again soon or contact us if we can help you more in the future.

October 18, 2016

Fast, easy, friendly! Went in for a sticker at the end of the month and couldn't believe how quickly I was in and out. I have also been in for an oil change and was equall More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 19, 2016 -

Kelly Honda responded

We love hearing that Lisa! Thank you for sharing - we definitely take pride in our efficiency and our ability to help out customers quickly. If we can help you again with any of your vehicle needs Lisa, please don't hesitate to stop by or contact our team.

October 12, 2016

Airbag recall Waited 6 months for Honda to distribute recalled airbags. But Kelly called me for service and were courteous and prompt for installation in spite of More

by Art
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 19, 2016 -

Kelly Honda responded

Thanks for the kind review Art. We're sorry to hear about the wait for the recall. We appreciate you visiting our Honda dealership and letting us take care of the service for you. Please visit us again soon if there's anything else we can help with Art. Thanks again!

October 12, 2016

Excellent service and easy interaction We worked with Ryan Benson who made our experience relaxed and stress-free. This is probably the easiest car purchase I've ever made. I previously had More

by MarkV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2016 -

Kelly Honda responded

We appreciate you giving us the chance to work with you Mark. Thank you for leaving our Kelly Honda dealership a review, and letting us know about your personal experience. We couldn't be happier to read that you truly enjoyed your car purchase with Ryn at our dealership. We hope to see you back at our dealership again in the future Mark.

October 11, 2016

Great overall experience The overall experience was great. I would definitely go back and recommend other people looking to buy a Honda vehicle. I believe the price I am payin More

by Ryanwerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Isales, Dan McBride
Oct 11, 2016 -

Kelly Honda responded

Thank you for leaving our dealership a review Ryan. We're glad that you enjoyed working with us at Kelly Honda. Your recommendation of our dealership is very kind, and we appreciate hearing how satisfied you were with the entire experience. We hope to see you back again in the future for all of your vehicle needs Ryan.

October 11, 2016

Love my Honda Fit I love my saleperson, John Moore, he was very attentive and listened to my needs , management department Kile was very thorough. The wait was reasonab More

by Rubia54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Milan, John Moore
Oct 19, 2016 -

Kelly Honda responded

Congratulations on your new Honda Fit purchase Rubia54. Thank you for working with John, Kyle, and our Kelly Honda dealership. We're happy to hear that you felt good about your decision to work with our dealership. Please reach out to us if we can do anything else for you and your new Fit!

October 11, 2016

Great Experience I was looking for the Honda Hrv and I walk inside Kelly Honda. The customer support was very nice and kind and the place was great. I had visited a lo More

by NIKOLAOS MYSIRLAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2016 -

Kelly Honda responded

Thank you for choosing our dealership for your new Honda HR-V purchase Nikolaos. It was our pleasure helping you get into the HR-V you wanted and we're happy to know that our dealership gave you the best experience of all the dealers you visited. Please let us know if there's anything else we can help you out with. We look forward to seeing you again Nikolaos!

October 10, 2016

Software update Very fast and efficient. I was told it would be up to two hours for the upgrade. Pleasantly surprised was at the dealership for a total of 45 minutes More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais, Kenny Batista
Oct 11, 2016 -

Kelly Honda responded

Thanks for leaving our team a review Karen! Glad to hear that the software update was quicker than expected. We appreciate you giving us the chance to take care of you and your vehicle. If we can be of more assistance, please let us know. Have a great day Karen.

October 08, 2016

Awesome service Went to Honda for car service was in and out with fast quality service. All questions I had on my car were answered fully as well as mechanic double c More

by Smf1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 11, 2016 -

Kelly Honda responded

Thank you for choosing our dealership to service your vehicle Smf1031. It's wonderful to hear that you had quick, easy service with our Kelly Honda service team, and that they took extra care to address any possible recalls for your vehicle. We appreciate you sharing your visit with us and if we can help out again please don't hesitate to contact our team or visit us!

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