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Kelly Honda

Lynn, MA

4.5
1,374 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,374 reviews

March 11, 2024

Mr. Perez was very helpful and making this deal work for me one of the best staff people you have More

by Bill hadaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Kelly Honda responded

Thank you for sharing this with us, Bill! We're pleased to hear that Jose provided you with excellent service and helped make your deal a success. We appreciate your kind words and your business. If you need anything else, please don't hesitate to reach out!

March 10, 2024

I had an appointment at 2:45 for an inspection sticker and they did not finish. until 5:00 or so More

by rubiax100
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurent
Mar 22, 2024 -

Kelly Honda responded

Hi rubiax100, we're sorry to hear about the extended wait time during your recent visit for an inspection sticker. Your time is valuable, and we apologize for any inconvenience this may have caused. We'll make sure to address this with our team to improve our service efficiency. If there's anything else we can assist you with, please feel free to reach out. Thank you!

March 05, 2024

Just the overall, easy dealing with folks at the dealership. Juan Tabares ours salesman, was great. He is a credit to Kelly’s Honda. Juan is well informed on products that he sells. Great exper More

by Kcunnsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Tabares
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Awesome to work with loved having a mature female in sales!! Julie has experience and knowledge and a pleasure to work with. More

by Fallon1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Had a wonderful experience Miguel and Amy went above and beyond for me detailing my Altima, so I could give it to My daughter as she was getting her license on February 29. The vehicle was spotless and the More

by francescabarone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Nunamaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerson Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

francescabarone responded

Thank you 😊

February 20, 2024

Luis Laparra is by far the best salesman we have ever worked with. It’s amazing to me that when I come in for an oil change and he sees me, he knows me by name! There is no one else I would ever go to More

by Stmeuse
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Wendt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Laparra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kelly Honda responded

This is very kind of you to say, Stmeuse! It's great to know that Luis made such a positive impression on you and that he goes above and beyond to make your experience memorable. We'll be sure to pass along your kind words to him. If you ever need anything else, please don't hesitate to reach out!

February 12, 2024

Received 1 email with basic info, same info from vehicle on site. No response to follow up question about lease quote. More

by 603j
Recommend Dealer
No
Employees Worked With
Andres Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kelly Honda responded

We are sorry to learn about this - please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you!

February 01, 2024

Sales is good, Amy is great. Service is horrible. When I bought car a year ago it took 1 and a half hours to get a simple inspection sticker. Bottom slash guard came off after tw More

by Martinezivan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerson Deleon
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

They work fast and easy and make happen, good for negotiation, very good team, thank you. More

by Jbilino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Flores
Feb 07, 2024 -

Kelly Honda responded

Thank you so much, Jbilino! We're happy to see that you had the opportunity to work with Justin and that he took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!

January 24, 2024

They have really nice customers service y very professional people working at service department!! They are friendly staff . More

by edwinguz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerson Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Garcia
Feb 07, 2024 -

Kelly Honda responded

Thank you so much, Edwin! We're happy to see that both Ryan and Jerson took excellent care of you and were so helpful and friendly. If there is anything else we can do for you, please do not hesitate to reach out!

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