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Kelly Honda

Lynn, MA

4.5
1,368 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,368 reviews

February 12, 2024

Received 1 email with basic info, same info from vehicle on site. No response to follow up question about lease quote. More

by 603j
Recommend Dealer
No
Employees Worked With
Andres Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kelly Honda responded

We are sorry to learn about this - please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you!

February 01, 2024

Sales is good, Amy is great. Service is horrible. When I bought car a year ago it took 1 and a half hours to get a simple inspection sticker. Bottom slash guard came off after tw More

by Martinezivan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerson Deleon
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

They work fast and easy and make happen, good for negotiation, very good team, thank you. More

by Jbilino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Flores
Feb 07, 2024 -

Kelly Honda responded

Thank you so much, Jbilino! We're happy to see that you had the opportunity to work with Justin and that he took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!

January 24, 2024

They have really nice customers service y very professional people working at service department!! They are friendly staff . More

by edwinguz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerson Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Garcia
Feb 07, 2024 -

Kelly Honda responded

Thank you so much, Edwin! We're happy to see that both Ryan and Jerson took excellent care of you and were so helpful and friendly. If there is anything else we can do for you, please do not hesitate to reach out!

January 08, 2024

No vacuum and no car wash after serviced Inspection sticker applied on the windshield not straight and not cleaned More

by tnguyenma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Murphy
December 25, 2023

We greatly appreciated the outstanding service of Kelly Honda! We highly recommend Kelly Honda! Thanks! More

by CJB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Kelly Honda responded

This really means a lot to us, CJB! It is great to see that both Dan and Sal took excellent care of you and helped get you into a brand new Honda! Thank you so much for your recommendation - if there is anything else we can do for you, please do not hesitate to reach out!

December 23, 2023

Very friendly and helpful staff…this was my 3rd lease after my wife’s 4th lease earlier in the month. Great dealership!! They were able to answer all my questions and when the Honda Passport that I wan More

by Thekid513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Michael
Dec 27, 2023 -

Kelly Honda responded

Thank you so much! It's fantastic to know that we could address all your questions and, most importantly, make a deal that left you very happy when the Honda Passport you wanted became available. Your satisfaction is our priority, and we're grateful for the trust you and your wife have placed in us. If there's anything more we can do for you or if you have further feedback, please feel free to reach out. We look forward to continuing to provide great service for you and your family!

December 21, 2023

Not nice. unprofessional was not helpful when I was looking for a car. too much time flirting with colleagues More

by magcarey6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy Grigoryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Good levels of service, fast and thorough in their review of car issues. Prompt and polite More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nery
December 14, 2023

I took my car to be serviced at kelly Honda , service department was excellent as always. I strongly recommend kelly Honda service department. More

by larbibousbaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Said Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Murphy
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