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Kelly Honda

Lynn, MA

4.5
1,381 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,381 reviews

April 13, 2019

Best car-buying experience! Ryn Benson was extremely genuine and helpful. He made the entire process hassle-free and I appreciated him valuing me and my brother’s time. I’m grate More

by Rbrea11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Kelly Honda responded

Hi Richard! First, we would like to say thank you for your review on both Ryn and Anthony! We are glad that Ryn was extremely helpful and really valued both you and your brother's time. Also, congratulations on leasing your first car! The 2019 Accord is a great vehicle! We are also pleased to know how helpful Anthony was and that he gave you great advise. Thank you for sharing this awesome review with us! Enjoy your new Accord!

April 11, 2019

Helpful not pushy Very helpful and considerate in trying to match my budget. Patient in explaining everything so I could understand the different options I had availabl More

by Happy@KellyHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore, Melody Francis
Apr 18, 2019 -

Kelly Honda responded

We are happy that you had a great experience with us! Is is great to know that both Melody and John were so helpful and that they explained everything to you. Thank you for the recommendation!

April 11, 2019

Bad customer service I had to wait for the guy who is doing the shuttle ‘Jason’ for about 30 min. He was just bouncing around. He didn’t care. Until somebody else came and More

by Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason
April 06, 2019

Satisfied As always more than satisfied working w Ariel. He is always helpful and courteous. Of course excellent technicians also help to make him and the servi More

by Atattle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Apr 09, 2019 -

Kelly Honda responded

On behalf of Ariel, thank you for sharing your review with us! We are happy to know that Ariel has taken great care of you and was more than helpful.

April 01, 2019

Great Service! As the end of my lease was approaching, the dreaded days of negotiating were near. I am pleased to say that Alfredo, at Honda Kelly, made the experie More

by Sexxxy1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Last minute fix As I was leaving work this afternoon I realized I had a flat tire. I was able to fill the tire long enough to make it to the service center. When I ar More

by C_sullivan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Batista
March 23, 2019

Amazing experience Everyone at this dealership is so nice and helpful . I recommend anyone and everyone to come here . DIFFENITLY ASK FOR BRIAN from the financial depart More

by Kiaragarcia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Philo, Gerson Argueta
March 12, 2019

Helpful, responive, professional First time I used Kelly Honda for my new, used CRV. Had a positive experience from start to finish. Will go there again. Robert, who was assigned as m More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Batista
March 08, 2019

I was content with the service This service department does a great job with their express service. I was in and out of there in 45 minutes! I think $60 for an oil change is a bit m More

by Bluridah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Batista, Morgan Murphy
Mar 08, 2019 -

Kelly Honda responded

We are glad to hear that your service visit went well! It is great that you were in and out in 45 minutes when you had express service. We always want our customers to get service done in a timely manner! As far as the cost goes, you are more than welcome to express your concerns with us. If you would like, you can contact the service department at 866-396-9659.

March 08, 2019

Car service done in timely manner Actually, oil chg and tire rotation and sticker was ready before I was told it wd be. Will always use Kelly Honda. Jonathan Lopez was courteous and e More

by Writer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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