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Kelly Honda

Lynn, MA

4.5
1,381 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,381 reviews

August 30, 2019

Bad service It took me three hours and a half to do a oil change, I asked them to do tire rotation but they did not do i, they also lost my keys and it took them More

by Jad2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal Gaudreau
August 27, 2019

Quality customer service every time I have been going to Kelly Honda in Lynn for years. Reason being I receive quality service each and every time I need my car serviced. It is a stress More

by Mn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Batista
Sep 05, 2019 -

Kelly Honda responded

Your loyalty means a lot to us! We are glad that you have received quality service each time you have come here over the years. It is great that Robert has always taken great care of you and made sure you were always well-informed. Thank you for taking the time to share your experience with us!

August 23, 2019

Amazing and professional!!!! My sales rep Walter Sugrue was and is absolutely amazing, pleasant and has a lot of patience. He really does his veryyyyy best to see his customers ha More

by Cherylmoschitto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Sugrue, Kyle Milan
Sep 05, 2019 -

Kelly Honda responded

Hi Cheryl! We're pleased to know that Walter was great to work with and made sure you had a pleasant experience. On behalf of Walter, Miguel and Kyle, thank you, Cheryl, for the review! Enjoy your 2019 HR-V Sport!

August 23, 2019

Jermy Jeremy Very Rude,treat my family bad base on their religious clothes,i never see Manager who suppose to set Example to the other employee to be like t More

by abdel71us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy McComb, James Hudson, Samantha Montanez
August 19, 2019

Excellent Everything was great service was brilliant I was in and out fast they made it so easy Ryn was a super nice sales guy to work with More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melody Francis
Sep 05, 2019 -

Kelly Honda responded

Thanks, Jr! We're glad that everything went so well and that Ryn was great to work with! We appreciate you sharing your feedback with us!

August 17, 2019

Awesome SERVICE When ever I go to Kelly Honda in Lynn, MA I am always greeted with a friendly hello & smile. They are always curtious, pleasant & professional. Morgan More

by Sandra G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
Sep 05, 2019 -

Kelly Honda responded

That means a lot to us, Sandra! We always want you to be greeted with a friendly hello and a smile! We are happy that Morgan has always been so friendly and efficient. Thank you, Sandra, for your dedication!

August 15, 2019

Great Lease Experience A big thank you to Alfredo Pimentel and Anthony Riccio for making our lease of our new 2019 CR-V stress free. They are professional, straightforward More

by Dontat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2019

Service I Walked in because my car needed a new battery and the wait wasn't as long as I thought. Great service! Recommend this dealer. More

by dventura9598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2019

Excellent Service Work was completed in estimated time given. Prompt and courteous service. Staff very friendly. Even though it was recall service , car was returned af More

by MiNnie@2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Em
August 13, 2019

Sales consultant experience I was very pleased with my overall experience. Sales consultant John Moore was a pleasure to work with. He is a credit to your dealership. I will stro More

by Greg1985
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Milan?, John Moore, James Hudson
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