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Kelly Honda

Lynn, MA

4.5
1,381 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,381 reviews

October 14, 2019

So annoying My husband brought my 2018 CRV in for a scheduled oil change. He asked the person who took the car in to also do a state inspection, as you can’t book More

by smarcario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rumson
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Gerson was very friendly and helpful in assisting me in making the right decision for my first car. He was very thorough and made the process easy. Would definitely recommend! More

by vanessa
Recommend Dealer
Yes
Employees Worked With
Gerson Argueta
Oct 03, 2019 -

Kelly Honda responded

Hi Vanessa! We are glad that Gerson was so friendly and helpful when it came to you making a decision on your first car! It is great that he helped make the process so easy as well! Thank you, Vanessa, for the recommendation! Enjoy your new car!

September 30, 2019

Great service... great deal... very happy... Brian philo great person he did everything he could to help me with my credit.... Gerson argueta... great guy veri More

by Alma
Recommend Dealer
Yes
Employees Worked With
Brian Philo, Gerson Argueta
Oct 03, 2019 -

Kelly Honda responded

Hi Alma! On behalf of Brian and Gerson, thank you for sharing your feedback with us! We are glad that they were both so helpful and made sure you were well taken care of.

September 29, 2019

Ariel was fantastic assisting me Ariel in the service department he was superb totally recommend he had me in and out with no problem was very satisfied with the customer service I re More

by Jonaejeff123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 03, 2019 -

Kelly Honda responded

We are pleased to hear how great Ariel was! It is great that he had you in and out and made sure you were well taken care of. Thank you for the recommendation!

September 29, 2019

Good service The person that attended me was respectful and found a good car for me, but the people in the back need to work a little bit faster. More

by Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Portillo
Oct 07, 2019 -

Kelly Honda responded

Thank you for sharing your review with us! We are glad that you had the opportunity to work with Jose and that he made sure he found a good car for you!

September 29, 2019

Good experience with purchase of new vehicle. Salesperson Sal was friendly and answered all questions. Brian from finance worked hard to find me the best possible finance rate. Overall, a very go More

by Chaskart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian from finance, Brian Philo?, Brian Philo
Oct 03, 2019 -

Kelly Honda responded

Thank you, Charlie! We're happy that Sal was so friendly and answered all your questions! It is great that Brian worked with you as well and made sure you got the best possible finance rate. Thank you for sharing your experience with us!

September 26, 2019

Easy to lease It was easy to work with finance and sales. Please to do business. Will recommend to family and friends. Julie works hard and made the process simple. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Heney
Oct 03, 2019 -

Kelly Honda responded

Thanks, Dan! We are glad that both Julie and Brian took great care of you and made sure the process went so smoothly.

September 25, 2019

Had to replace radio Was faulty replaced no charge all ok Been using Kelly for about 20 Yrs now Robert too k care of it so far so good! Thanks If I had any major issues I wouldn’T be For all these yea More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ut, Ariel Vittini, Robert Batista
Sep 26, 2019 -

Kelly Honda responded

We really appreciate your loyalty to us over the past 20 years! It is great to know helpful Robert has been along with everyone else you worked with! Thank you so much for sharing your experience with us!

September 21, 2019

Car lease The service was good, attention, dedication, and enough time to explain my questions. I would recommend for family members or friends. They are ver More

by Hercula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Kelly Honda responded

On behalf of Sal, thank you for sharing your review with us! We are glad that all of your questions were answered regarding your lease and everyone was so professional. Thank you for the recommendation!

September 17, 2019

I feel they xxxx me of I bought a new car and is always giving me troubles, and they really have a bad service, I'm not happy with them ok. More

by Pabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
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