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Kelly Honda
Lynn, MA
1,369 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,369 reviews
January 16, 2020
Excellent Customer service very helpful and trustworthy. Explained everything out for me. Definitely big trumps up to Luis and would recommend him to any other family member. Explained everything out for me. Definitely big trumps up to Luis and would recommend him to any other family member. More
by Kathy Martinez
Employees Worked With
January 15, 2020
Jeff was very professional and knowledgable and reviewed everything I requested to be done. He also made me aware that the differential fluid change was due which I was not aware of. Very thorough everything I requested to be done. He also made me aware that the differential fluid change was due which I was not aware of. Very thorough More
by GEORGELAMONT1944
Employees Worked With
January 14, 2020
Sales department was very helpful. The Internet sales department gave me a great price. The purchase of the vehicle went smoothly. I have not used parts or service department yet, hopefully everything wi department gave me a great price. The purchase of the vehicle went smoothly. I have not used parts or service department yet, hopefully everything will be as easy as the purchase. I love my new Honda pilot More
by Sfc2467
January 14, 2020
Krystal was amazing She is very professional and Krystal was amazing She is very professional and efficient This has been the the best service I have received in the past 18 months Please thank Krystal was amazing She is very professional and efficient This has been the the best service I have received in the past 18 months Please thank Krystal for me More
by Zoyacat
Employees Worked With
Krystal Gautreau
January 12, 2020
We bought a brand new Honda Clarity in September 2019 from Kelly Honda. On Christmas morning, when we plugged it in to charge, it Self Acclerated. It went from being in park and turned off to driving dow from Kelly Honda. On Christmas morning, when we plugged it in to charge, it Self Acclerated. It went from being in park and turned off to driving down our driveway and crashed into our boat trailer. If a child had been in front of it, that child would have been run over. We could not reach Kelly Honda that day, but when we did reach them, they told us to call Honda. We did immediately. Honda picked up the car off the boat and trailer and took it to Kelly Honda for safety inspection. They found nothing that could explain the Self Acceleration. We told them we do not feel safe driving the car until they can identify the cause of the SELF Accerleration. KELLY HONDA THREATENED that if we did not bring their loaner car back, they would report it missing. They also threatened to charge us for each day we kept the loaner ( which is not nicer than our original car). James, one of their Finance people then told us we could trade in the car for 10,000$ less than we paid for it. Kelly Honda is not to be trusted if there is a serious, life threatening defect with a car. The Only Choice Kelly Honda gave us was to loose 10,000$ and THEY will RESELL the potentially dangerous car to another family. More
by SV
Employees Worked With
James Hudson
January 11, 2020
Recent car purchase I recently purchased a car here and had a LOT of questions. I worked with Ryn Benson, who was fantastic. He went through all of the details thoroughly I recently purchased a car here and had a LOT of questions. I worked with Ryn Benson, who was fantastic. He went through all of the details thoroughly and was patient as I took time to consider the options. He was a genuinely pleasant person to work with which is why I decided to follow through and get the car through Kelly Honda. If you are looking to buy a car, I highly recommend working with him. More
by BHost
Employees Worked With
January 09, 2020
Fast and easy the workers were extremely helpful. Coffee was good extremely happy with my service Will recommend my friends wasn’t that expensive either was good extremely happy with my service Will recommend my friends wasn’t that expensive either More
by Bondah
Employees Worked With
Other Employees :
Rhonda Psomos, Ariel Vittini, Robert Batista, Morgan Murphy, Devin Crayton, Steven Em, Krystal Gaudreau
January 07, 2020
Always Awesome service. Took my vehicle right in. Went over the review of my car and explained that everything was in proper running order for my vehicle. over the review of my car and explained that everything was in proper running order for my vehicle. More
by Sjfortier84
Employees Worked With
Ariel Vittini, Joe Gerbino, Anaeli Carrillo, Wil Castro
January 04, 2020
Jose is an expert in customer service. He was so approachable and knew everything about the products. He made the whole tedious purchase process so smooth and professionally that I got a second cust approachable and knew everything about the products. He made the whole tedious purchase process so smooth and professionally that I got a second customer for him too. An additional sale for his excellent service in one single visit. Hope you value your personnel that are really interested in customers too. More
by daniel guevara
Employees Worked With
Jose Portillo
