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Kelly Honda

Lynn, MA

Overview
Employees
Reviews
Vehicles
4.6
1,390 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,390 reviews

December 02, 2024

Thanks so much for your help Mr Gleson I like to work with you you the best 😁 More

by barros120584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Kelly Honda responded

Thank you so much for taking the time to share this with us! If there is anything else we can do for you, please do not hesitate to reach out! Enjoy your new Honda!

November 25, 2024

Very easy process I new what I wanted, I knew what I was looking to pay and they made the process extremely friendly and easy. More

by jzampanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Kelly Honda responded

Thank you for sharing your experience! We're so glad to hear that the process was smooth and easy for you. It’s great that we could meet your expectations and make the car-buying experience friendly and efficient. If you ever need anything else, feel free to reach out. Enjoy your new vehicle!

November 22, 2024

My service rep never answers his phone or returns calls back and some of the receptionist are very rude. Customer service isn't their strong suit at all. It's very frustrating having to constantly call bac More

by Val
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rumson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Kelly Honda responded

We are sorry to learn about this, Val. Please feel to reach out to us directly at 781-595-5252 so we can look into this further. Thank you.

November 20, 2024

Honest, hard working individual. I like the way he helped me get the car I wanted More

by Jfiguero1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Tabares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Monroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Kelly Honda responded

Thank you for your feedback! We’re so glad to hear that you had a great experience and that our team was able to help you get the car you wanted. Providing honest and attentive service is always our goal, and we’re thrilled we could meet your expectations.

November 19, 2024

Looking to buy, lease, trade-in, or what I did sale my car to Kelly Honda (where I bought it), and the best person to see at this fine dealership is Joseph Oise. Mr. Oise is professional, personable, and More

by NDN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Kelly Honda responded

Thank you so much! We're thrilled to hear that Joseph provided you with such excellent service. We’re lucky to have him as part of our team, and it’s great to know that his professionalism and attentiveness made a difference for you. If you need anything else in the future, don’t hesitate to reach out. We appreciate your recommendation and look forward to serving you again!

November 18, 2024

Great experience all around smooth and easy would highly recommend them to friends and family More

by Bunky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santiago-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Kelly Honda responded

That is what we strive for here! We apologize for the late response, but wanted to reach out and say thank you for sharing this with us!

November 13, 2024

Turned around a negative into a positive situation so we ended up making a deal More

by pw820
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santiago-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Kelly Honda responded

Thank you for sharing your experience with us, pw820! We're glad to hear that our team was able to turn things around and make it a positive experience for you. Making sure you’re satisfied is always our top priority, and we appreciate the opportunity to work with you. Enjoy your new vehicle, and we’re here if you need anything in the future!

November 13, 2024

Amy was the best sales rep that I've ever had the pleasure to do business with. She's very patient and kind! More

by scushing32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Kelly Honda responded

Thank you for sharing this with us, scushing32! We're pleased to hear that Amy provided you with an exceptional experience. Her patience and kindness truly make her a standout, and we’re so glad she made your visit a pleasure. We appreciate your business and look forward to seeing you again!

October 15, 2024

Best experience I ever had purchasing a car. Everyone was so friendly. Joseph made me so comfortable with the purchase without any pressure. I have already started telling family and friends ab More

by dolphinzsd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Kelly Honda responded

Thank you so much for sharing this with us, dolphinzsd! We're happy to hear that Joseph and our team made you feel comfortable throughout the car-buying process. Your recommendation to family and friends means the world to us. If you ever need anything, don’t hesitate to reach out. Enjoy your new car, and we look forward to seeing you again at Kelly Honda!

October 13, 2024

Una larga espera innecesaria, mas de tres horas solo para el cambio de una goma, teniendo una cita previa y habiendo entrado mi carro desde que llegué al taller desde que llegué. Un día antes había ido encar More

by Henry Luna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Kelly Honda responded

Lamentamos enterarnos de esto, Henry. No dude en comunicarse con nosotros directamente al 781-595-5252 para que podamos investigar esto más a fondo. Gracias.

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