Kelly Honda
Lynn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,369 reviews
Not sure of proper maintenance was performed.i asked about a car wash before service was told sure. When I was given key I asked was it washed was told yes! It wasn't washed and wasn't vacuumed. about a car wash before service was told sure. When I was given key I asked was it washed was told yes! It wasn't washed and wasn't vacuumed. More
Simply the best dealership around. The customer service is great and they literally make everything easy just like their slogan says. This is my third lease through Kelly Honda and I highly recommend anyon is great and they literally make everything easy just like their slogan says. This is my third lease through Kelly Honda and I highly recommend anyone who is in the car buying process to visit them. More
My end of lease was due and I knew what car I was interested in having done the research beforehand. In the times we are in with the pandemic I did not want to go into the dealership, preferring to s interested in having done the research beforehand. In the times we are in with the pandemic I did not want to go into the dealership, preferring to stay outside. Everything was handled very professionally. I had been to a previous Honda dealership and they were awful & they are right next door to where I live. I chose to drive to Kelly Honda & got the service I was looking for. More
"We don't negotiate" Went in and took a look at a car. Liked what we saw. Started negotiating and was met with the priceless quote "we don't negotiate our prices." From th Went in and took a look at a car. Liked what we saw. Started negotiating and was met with the priceless quote "we don't negotiate our prices." From there the conversation felt adversarial. For a 3 year old used car, they were asking 3K less than a new car from this year would be sold for. They kept saying "You've done your research, right?" To which we said, yes - that's why we know this price is silly, but we can find a middle ground where we both can be happy. After half an hour, they came down 1K - but they were being pretty difficult and it was a bad experience overall. We ended up going elsewhere and getting the same car for the price we wanted and that experience was smooth and clear. More
Charge for a service that was not done I took my car to this dealership for a B1 service (Oil change + Tire rotation), drop the vehicle and waited a few hours for the requested service to b I took my car to this dealership for a B1 service (Oil change + Tire rotation), drop the vehicle and waited a few hours for the requested service to be done. I paid my invoice when the service was completed and walked to my car and to my big surprise I noticed that the tires were never rotated since I had marks identifying the front tires. I went back and confronted the service adviser who apologize and asked me to wait another 15/20minutes so that they can complete the rotation. How many customers paid for service at this dealership and never got the service done? I will never take my car to this dealership for service, they lost my trust. Reference: Service adviser "Jonathan Lopez" and service Director "Michael Psomos". Mo. More
Stay away!!!! They do not honor their trade in quotes. I spoke with one of their sales people Amy and she quoted me $6k-$8k for my trade. Then when I spoke with her manager Dan, he told me they will only gi spoke with one of their sales people Amy and she quoted me $6k-$8k for my trade. Then when I spoke with her manager Dan, he told me they will only give me $4k. Very shady tactics! I will take my business elsewhere and you should as well! More
The best experience ever! I came in and Luis helped me with my questions and found a car that I see was a major upgrade from my current vehicle! with my questions and found a car that I see was a major upgrade from my current vehicle! More
Great Experience! Highly recommend! I enjoyed working Great Experience! Highly recommend! I enjoyed working with Ryn on my car purchase and appreciate his candid no-pressure style. He's a car guy and re Great Experience! Highly recommend! I enjoyed working with Ryn on my car purchase and appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us! I had an amazing experience. I will definitely buy another car with him. Thank you Kelly Honda! More
I went to the dealership for my daughter lease vehicle and found a Very large inventory great people very professional and knowledgeable very friendly sale staff especially Alfredo so much so that I ended and found a Very large inventory great people very professional and knowledgeable very friendly sale staff especially Alfredo so much so that I ended up leasing a vehicle for my self More
Worse dealership never will I ever recommend this place to anyone Jeremy should be fired will not recommend anyone to this dealership horrible horrible find new management to anyone Jeremy should be fired will not recommend anyone to this dealership horrible horrible find new management More