Kelly Honda

Excellent customer service and working with me to get the best price and color of car that I was looking for. Very smooth transaction and would highly recommend Jameel to other potential customers. best price and color of car that I was looking for. Very smooth transaction and would highly recommend Jameel to other potential customers. More

CRV 18. Bought brand new a year and a half ago. The CRV 18. Bought brand new a year and a half ago. The battery keeps draining. Brought in for service after trying to get to the scheduling department w CRV 18. Bought brand new a year and a half ago. The battery keeps draining. Brought in for service after trying to get to the scheduling department which is almost impossible. Two weeks later after giving the run around I finally got an appointment. I was told there is no issue. Drove to NH from MA went shopping car would not start. Battery drained car doesn’t completely turn off either. Trying to get another appointment it’s been about five days now. Promised a call from a manager two days in a row. Today I found out there is no manager working today after being promised a call back by end of day. I have a seven year warranty and have brought business to this company as I loved the sales rep. Now I’m totally disappointed and prey my friends don’t have the same issue I do. I spent 500 on a rental so far. I’m absolutely in shock the lack of customer service Kelly Honda in Lynn has. It’s one lie after another. One promise after another. No one has pulled through. I’m towing my car there on Monday weather they like it or not. I have no other options. Oh don’t try making an appointment online either. No confirmation. More

I stopped with an emergency, they took me immediately and fixed my vehicle... I didn’t even have a Honda and they didn’t know me and assured me they would get my vehicle fixed which they did for a very good fixed my vehicle... I didn’t even have a Honda and they didn’t know me and assured me they would get my vehicle fixed which they did for a very good price. They are honest and caring. They even charged my phone for me at the front desk.. amazing professionals... I’m thinking Honda will be my next vehicle... A great BIG Thank you More

What a Gem! Stopped in during a business trip and Sal was very helpful in showing us hybrid CR-V's. Give this man a raise! was very helpful in showing us hybrid CR-V's. Give this man a raise! More

Sal Castro and Jeremy were a pleasure to work with. I was in and out in 2 days with my Certified 2017 Honda Civic. I would gladly recommend Kelly Honda to anyone I know. was in and out in 2 days with my Certified 2017 Honda Civic. I would gladly recommend Kelly Honda to anyone I know. More

Comfortable and satisfying This was the second experience in leasing for me, both times dealing with Ryn Benson. Ryn was again informative and accommodating in answering questio This was the second experience in leasing for me, both times dealing with Ryn Benson. Ryn was again informative and accommodating in answering questions and meeting my needs. More

Very Accommodating and Attentive Sal and Amy worked as a great team to make leasing our CR-V such a great experience. Both Sal and Amy were so accommodating and made us feel comfortab Sal and Amy worked as a great team to make leasing our CR-V such a great experience. Both Sal and Amy were so accommodating and made us feel comfortable making this purchase while staying safe with COVID-19 restrictions. Amy was quick to answer all of my husbands questions via email and was very clear with pricing. Sal went above and beyond to make sure the CR-V had all the features we were looking for. He made us feel so comfortable making this purchase and was never pushy or impatient. When it came to picking up our new CR-V, Sal took the time to make sure we understood all of the exciting new features and even gave us a follow up call to check in a few days later. We will definitely be back to work with this great team in the future! More

Great experience. Pleasant, not pressured. Did a lot of searching online and via cell phone to find a good deal. Kelly was best. Salesman was effective and efficient and explained what I needed. The GM was searching online and via cell phone to find a good deal. Kelly was best. Salesman was effective and efficient and explained what I needed. The GM was knowledgeable and didn’t push too hard. I will go back to Kelly next time I need a vehicle. More

Staff was very accommodating and courteous and negotiated a fair deal for both parties. Alfredo went over all the details of the vehicle and had a smooth transition. a fair deal for both parties. Alfredo went over all the details of the vehicle and had a smooth transition. More

Pleasure to work with Sal. He was very attentive to what we were looking for. He went above and beyond by staying late for us as well. Jeremy and Anthony were very professional and made it very easy worki we were looking for. He went above and beyond by staying late for us as well. Jeremy and Anthony were very professional and made it very easy working with Kelly Honda as usual. More