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Kelly Honda

Lynn, MA

4.5
1,369 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,369 reviews

November 01, 2020

The dealership did a good job repairing my car of all its damages and faults. I am truly blessed to have a such a fast and exemplary service. More

by nypdwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Kelly Honda responded

That is great to hear! We are glad that both you and your car were well taken care of and that you experienced great service! Thank you for taking the time to share your experience with us!

October 31, 2020

Great experience with this dealer. Very competitive, m ade things convenient, worked with me to get in and out without the usual games. Would recommend. More

by wbbrady
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Delorbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Kelly Honda responded

Thank you! We're happy to know that you have had such a great experience and that both Ryn and Christine have taken excellent care of you! We really appreciate you recommendation!

October 30, 2020

Kelly Honda in Lynn Mass is excellent! I bought my CRV Touring from them. They are helpful with all my maintenance. Love Kelly Honda! I just got insp. sticker. They were spot on with Covid cleanliness! More

by vbarry12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Murphy
Nov 02, 2020 -

Kelly Honda responded

That means a lot to us, vbarry12! We are happy to know that you had such a great experience purchasing your CR-V Touring with us and that everyone took great care of you. Providing a clean and safe environment is very important to us, and we are glad that is what you experienced! Thank you for taking the time to share your feedback with us!

October 27, 2020

Over 2 hour wait for an oil change with a scheduled appt. Requested a call and never received one. Poor customer service. Will never go back here. Danvers location much better service. More

by clarissa_lewis
Customer Service
Recommend Dealer
No
Employees Worked With
Jonathan Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Kelly Honda responded

Hi Clarissa, we are sorry to hear about this. We would be more than happy to look into this further if you would like to provide us additional information. You may reach us at 781-595-5252. Thank you.

October 17, 2020

Thank you for the wonderful customer service. Luis at Kelly Honda was so knowledgeable and extremely helpful. I have been a customer here for many years and have never had a bad experience from sales to More

by kfields.fields15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Laparra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Kelly Honda responded

On behalf of Luis, thank you for taking the time to share your experience with us! We are pleased to know that you had such a great experience and that Luis was so kind and helpful. We appreciate your support! We will be sure to pass this along to Luis!

October 13, 2020

This was a wonderful experience. My boyfriend and I wanted to lease an HRV remotely due to covid concerns and the sales manager, Joseph, accommodated us and was friendly and helpful through the entire More

by Nicole C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Kelly Honda responded

Hi Nicole! We are happy to know that you had such a great experience! We're glad that you and your boyfriend were well taken care of and that Joseph was so helpful and accommodating. Thank you, Nicole, for taking the time to share your experience with us! Enjoy your new HRV!

October 11, 2020

Over all I found the experience excellent . Brought my Accord in this morning for an appointment , which was punctuatal and prompt . I was attended by Jeff Ruiz in the Service Department . Very professio More

by Martin F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ruiz (Service Department )
Oct 12, 2020 -

Kelly Honda responded

Thank you, Martin! We are happy to know that you had an overall excellent experience! It is great to know that Jeff took excellent care of you and your Accord and that everything ran so smoothly. We really appreciate your loyalty to us, Martin! Thank you!

October 06, 2020

Mr. Jeff Rumson greeted me and arranged all my car servicing needs. He was very courteous and efficient! Im very pleased with the service I received! More

by Joann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Kelly Honda responded

Hi Joann! We are pleased to know that Jeff was so helpful and took excellent care of both you and your car! We are glad that you received excellent service and had an overall great experience. Thank you, Joann! We appreciate you taking the time to share your feedback with us!

October 03, 2020

Adam, Harold, we’re great to talk to and deal with my only critique is I wish there would have been a little more communication without me having to prompt it especially where it took 3 days. Thank you More

by Dan&LisaPell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Harold, Robert Batista
Oct 06, 2020 -

Kelly Honda responded

Hi Dan and Lisa! We are pleased to know that Adam and Harold were so helpful and made sure you were well taken care of! Thank you for taking the time to share your feedback with us!

September 30, 2020

Had an appointment and waited to get in was a little disappointed but once in workers were friendly and took a little longer than I would like but satisfied with My service More

by Danlozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold
Oct 02, 2020 -

Kelly Honda responded

We are happy to know that you had a pleasant experience with us, Danlozzi! It is great to know that Harold made sure you were well taken care of! We really appreciate you sharing your feedback with us!

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