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Kelly Honda

Lynn, MA

4.5
1,369 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,369 reviews

February 01, 2021

Excellent Always a pleasure. Jonathan is very professional and helpful. The entire staff is awesome. I have currently 3 vehicles we bought at Lynn Honda. Thank u. LP Also the service department More

by lennypolacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Heney
Feb 02, 2021 -

Kelly Honda responded

Thank you, Lenny! We are happy to know that you had a great experience and that Jonathan took excellent care of you! We certainly appreciate your loyalty and are glad that everyone including Jonathan have been so helpful and friendly.

January 15, 2021

Joe gerbino is very nice and helpful person at Kelly Honda. When ever I went there he always try to help me out as much as he can. More

by nadeemramay175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eber Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy McComb, Kyle Milan, John Moore, James Hudson, Joe Gerbino
Jan 15, 2021 -

Kelly Honda responded

That is very kind of you to say! We are happy to know that Joe has always taken such great care of you and has been more than helpful. We really appreciate you taking the time to share your experience with us! We will be sure to pass this along to Joe!

January 08, 2021

Jonathan in Service was excellent. Very courteous, professional, and prompt. The service I received exceeded my expectations. The work was done within the timeframe Jonathan told me it would take. More

by plooby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Kelly Honda responded

On behalf of Jonathan, thank you! We are happy to know that you had such a great experience and that Jonathan took excellent care of you! We appreciate you sharing your feedback with us!

January 05, 2021

Happy and pleased with your sales person, Julie Febonio, she was knowledgeable and patiently explained the benefits of a hybrid and the features on the Honda Insight. We had shopped at other dealerships an More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Kelly Honda responded

On behalf of Julie, thank you, Karen! We are pleased to know that you had the opportunity to work with Julie and that she was more than helpful getting you into a Honda Insight! It is great that she made sure everything was explained to you and that you were well taken care of. It is also great to know that Heidi was super helpful as well and was so responsive! Again, thank you, Karen, for taking the time to share your experience with us!

December 26, 2020

I bought a 2021 Passport and the process was extremely easy. Special thanks to Ryn Benson, who was my salesman. Ryn is the easiest person I have ever dealt with when buying a car. Highly recommend! More

by Sergey S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Kelly Honda responded

We're happy to hear that, Sergey! It is great that you had such a pleasant experience and that Ryn made the process of getting into a new Passport so easy! Thank you for taking the time to share this with us! We will be sure to pass this along to Ryn!

December 23, 2020

Service was efficient, and Jonathan, the service writer, was very helpful and professional, one of the best. I find the staff at Kelly Honda very concerned for the customers. More

by kevjfarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Kelly Honda responded

We are pleased to hear that! It is great that you had the opportunity to work with Jonathan and that he made sure you were well taken care of - we will be sure to pass this along! Happy holidays!

December 22, 2020

Jeff was very nice. Very professional I came to him with a little attatude. But it didn't faze him He kept his cool. Which changed My attatude. Thanks Jeff 👍 More

by Cici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Kelly Honda responded

Hi Cici! On behalf of Jeff, thank you for sharing this with us! It is great to know that you were well taken care of and everything tan so smoothly. We appreciate your feedback!

Dec 25, 2020 -

Cici responded

🌲

December 12, 2020

Professional and personable. Clean, conscientious and considerate ! Ryn Benson ,Jeremy McComb and Anthony Riccio -From start to finish ( less than 24 hours) made it SOOO easy I actually had to pause bef More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy McComb
Dec 14, 2020 -

Kelly Honda responded

On behalf of Ryn, Jeremy, and Anthony, thank you, John! We are happy to know that you had such a great experience from start to finish and that you were well taken care of. It is great to know that your 4th purchase with us went so well and exceeded all your expectations. We really appreciate you taking the time to share this with us, John! We will be sure to pass this along!

December 07, 2020

Making my appt was easy. Assistant service manager, Robert Batista, explained in good detail what my car may need. He listened to my concerns and decisions were made. Was given a lift to and from hom More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin, Robert Batista
Dec 07, 2020 -

Kelly Honda responded

That is great to hear, Sue! We are glad that you had the opportunity to work with Robert and that he was more than helpful. Thank you for taking the time to share this with us!

December 05, 2020

I will never buy from this dealership or from the Kelly group ever again. If I could cancel my purchase and get my money back I would. I only purchased from here because they happened to have the exact car More

by s_whitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine Delorbe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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