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Kelly Honda

Lynn, MA

4.5
1,368 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,368 reviews

April 19, 2021

John is friendly and personable! He’s smart too! He took time to help me understand the process when buying a car and even made me laugh a few times! More

by Kryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moore
Apr 21, 2021 -

Kelly Honda responded

That is great to hear! We are happy to know that you had the opportunity to work with John and that he was so helpful and friendly. We really appreciate you taking the time to share this with us!

March 19, 2021

Luis Laparra was a great dealer. He helped me with all of my questions and made me feel good about my decision. He made sure I have getting the car I needed for me. More

by Stephanie Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Laparra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Kelly Honda responded

On behalf of Luis, thank you, Stephanie! We are happy to know that you had such a great experience and that Luis answered all your questions. We really appreciate you taking the time to share this with us!

March 17, 2021

My experience with the service department was that they went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive! More

by doris.dyson2
Recommend Dealer
Yes
Employees Worked With
Krystal Gaudreau, Adam Ragab
Mar 23, 2021 -

Kelly Honda responded

Hi Doris! We are happy to know that you had such a great experience with our service department! It is great that both Krystal and Adam were so helpful and made sure everything ran smoothly. Thank you, Doris, for sharing your feedback with us!

March 10, 2021

Heidi is kind and easy to work with. Its people like her who make purchasing cars easy and stress free. She was so responsive and respectful; and great at her job! More

by rachelstrangie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Mejia
Mar 11, 2021 -

Kelly Honda responded

Hi Rachel! We are happy to know that you had the chance to work with Heidi and that she was so helpful and friendly! We really appreciate you taking the time to share this with us! Thank you, Rachel!

March 01, 2021

We just purchased our Honda through Joseph today! He was a pleasure to work with! So personable, knowledgeable and professional! We highly recommend him!! Joseph made buying a new vehicle a very positive an More

by Anne Brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Kelly Honda responded

Hi Anne! We are happy to know that you had the opportunity to work with Joseph and that he took excellent care of you! It is great that he made sure everything ran smoothly and that you had a pleasant experience. Thank you, Anne, for taking the time to share this with us! We appreciate your recommendation!

February 22, 2021

Although I haven't purchased anything from her or the dealership yet Leslie was very nice and helpful from the first message she made me feel like she was actually trying to get me what i wanted rather t More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Vasquez
Feb 25, 2021 -

Kelly Honda responded

Hi Jake! We are happy to know that you have had a great time working with Leslie and that she has been so helpful and accomodating! It is great that she has really been so attentive and has made sure you are well taken care of. Please do not hesitate to reach out when you are in the market for a car! Thanks, Jake!

February 11, 2021

Our saleswoman (Samantha) was very courteous and helpful during the whole process of us purchasing our new 2021 Accord Sport SE, She explained all new features in detail and for us to feel free to ask a More

by Anthonyhud1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Montanez
Feb 16, 2021 -

Kelly Honda responded

Thank you, Mr. and Mrs. Hudson! We are happy to know that you had a great time working with Samantha and that she helped get you into a new 2021 Accord Sport! It is great that she made sure everything was explained and that you were both well taken care of. We really appreciate you taking the time to share your experience with us! We will be sure to pass this along to Samantha!

February 11, 2021

I find Kelly Honda to be polite, friendly and try very hard to keep you happy. Totally efficient workers. Leave your car spotless after service. More

by Bam1572@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Delorbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gaudreau
Feb 16, 2021 -

Kelly Honda responded

That means a lot to us! We are happy to know that both Christine and Krystal have been so helpful and make sure you are well-tkaen care of. Thank you for taking the time to share your feedback with us!

February 08, 2021

Excellent customer service The service advisor was very Excellent customer service The service advisor was very helpful with my visit to the dealership also he kept me informed and gave me a good estimate More

by RodneyH2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Kelly Honda responded

We're happy to hear that! It is great to know that you had the opportunity to work with Jonathan and that he took excellent care of you and your car. We really appreciate you taking the time to share this with us!

February 01, 2021

Excellent Always a pleasure. Jonathan is very professional and helpful. The entire staff is awesome. I have currently 3 vehicles we bought at Lynn Honda. Thank u. LP Also the service department More

by lennypolacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Heney
Feb 02, 2021 -

Kelly Honda responded

Thank you, Lenny! We are happy to know that you had a great experience and that Jonathan took excellent care of you! We certainly appreciate your loyalty and are glad that everyone including Jonathan have been so helpful and friendly.

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