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Kelly Honda
Lynn, MA
1,380 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,380 reviews
September 01, 2021
I spent 1hr and 30 minutes. For oil change and tires rotation. The technician didn't do good job on the tire rotation. After driving 20 minutes the light for the tire pressure on. rotation. The technician didn't do good job on the tire rotation. After driving 20 minutes the light for the tire pressure on. More
by Milu
Employees Worked With
Krystal Gaudreau
August 25, 2021
Morgan was a great service representative at Kelly Honda. Very professional and provided nice customer service. Greeted me as soon as I arrived and made me feel valued as a customer. Highly recommended. Very professional and provided nice customer service. Greeted me as soon as I arrived and made me feel valued as a customer. Highly recommended. More
by derrickbonnah
Employees Worked With
Morgan Murphy
August 25, 2021
Heidi and Cody were phenomenal. I felt very taken care of the minute I even inquired to this dealership regarding a Honda pre-owned vehicle I was interested in. Heidi is a sweetheart and honestly got me in t the minute I even inquired to this dealership regarding a Honda pre-owned vehicle I was interested in. Heidi is a sweetheart and honestly got me in the door by her excellent customer service and demeanor. Cody was a great sales rep and was fair. Great businessman and I was happy we were able to get a deal on the table. Would definitely recommend this dealership. More
by derrickbonnah
Employees Worked With
Cody Michael, Heidi Mejia
August 15, 2021
Excelente customer service. I would definitively recommend this dealer to my friends and family. Very friendly personnel. Great communication. Great ways to stay in touch recommend this dealer to my friends and family. Very friendly personnel. Great communication. Great ways to stay in touch More
by Llop3751
August 03, 2021
So happy with my new 2021 Honda CRV! We had a great experience at Kelly Honda, Tino took good care of us! Would definitely recommend visiting Kelly Honda on the Lynnway, good selection and friendly kno experience at Kelly Honda, Tino took good care of us! Would definitely recommend visiting Kelly Honda on the Lynnway, good selection and friendly knowledgeable staff! More
by gayleanl
Employees Worked With
Eshmield (Tino) Ruberte
July 22, 2021
Samantha was so nice. She’s so patient and delightful. She answered all my questions and made sure I was comfortable with my new deal! LOVED HER! She answered all my questions and made sure I was comfortable with my new deal! LOVED HER! More
by Almondsh8pedeyes
Employees Worked With
Samantha Montanez
July 07, 2021
Kelly Honda has a new Service staff and it has made a world of difference. Communications were clear.and cordial. The customer service rep followed through on everything she said. I feel confident now th world of difference. Communications were clear.and cordial. The customer service rep followed through on everything she said. I feel confident now that the service is up to Honda standards. More
by carole.friedman11
Employees Worked With
Billy, the shuttle service driver, was friendly and excellent., Krystal Gaudreau
June 30, 2021
Poor customer service. Promises never on time. Lock of communication between sales and others departments. I went to resolve my issues 5 times and they still working on them. I had to paid uber to got hom communication between sales and others departments. I went to resolve my issues 5 times and they still working on them. I had to paid uber to got home. They don't have loaners any longer. I left my car for a bumper replacement for a week. More
by VERY SAD
Employees Worked With
MANNY, Jose Portillo
June 30, 2021
We purchased a car back in December 2020. The dealership screwed up the title with the DMV, STILL WAITING FOR IT TO BE CORRECTED AFTER 20 OR SO PHONE CALLS. STAY AWAY FROM KELLY HONDA screwed up the title with the DMV, STILL WAITING FOR IT TO BE CORRECTED AFTER 20 OR SO PHONE CALLS. STAY AWAY FROM KELLY HONDA More
by rudy31
Employees Worked With
June 22, 2021
A very clean and professional place... christine is the best. best. More
by Alma
Employees Worked With
