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Kelly Honda

Lynn, MA

4.5
1,368 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,368 reviews

August 25, 2021

Heidi and Cody were phenomenal. I felt very taken care of the minute I even inquired to this dealership regarding a Honda pre-owned vehicle I was interested in. Heidi is a sweetheart and honestly got me in t More

by derrickbonnah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Michael, Heidi Mejia
Aug 27, 2021 -

Kelly Honda responded

Hey Derrick! We are happy to know that you had the opportunity to work with Heidi and Cody and that they both took such great care of you! It is great that they really made sure everything ran smoothly and that you found what your were looking for. Thank you, Derrick, for the recommendation! Please, feel free to reach out if you have any questions!

August 15, 2021

Excelente customer service. I would definitively recommend this dealer to my friends and family. Very friendly personnel. Great communication. Great ways to stay in touch More

by Llop3751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Laparra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Murphy
Aug 27, 2021 -

Kelly Honda responded

That means a lot to us! We're happy to know that you had such a great time working with Luis, Jonathan, and Morgan. It is great that all three took such good care of you and made sure everything ran smoothly. Thank you for sharing!

August 03, 2021

So happy with my new 2021 Honda CRV! We had a great experience at Kelly Honda, Tino took good care of us! Would definitely recommend visiting Kelly Honda on the Lynnway, good selection and friendly kno More

by gayleanl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eshmield (Tino) Ruberte
Aug 05, 2021 -

Kelly Honda responded

Hi Gayleanl! Congratulations on your new CR-V purchase, we're so happy for you! Thank you for taking a moment to share your experience working with Tino and our team at Kelly Honda. Can't express how much your business and your recommendation means to us. Please, don't be a stranger! Let us know if we can help you out in any way Gayleanl!

July 22, 2021

Samantha was so nice. She’s so patient and delightful. She answered all my questions and made sure I was comfortable with my new deal! LOVED HER! More

by Almondsh8pedeyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Montanez
Aug 05, 2021 -

Kelly Honda responded

That's absolutely wonderful to hear Almondsh8pedeyes! Thank you for giving Samantha and our team at Kelly Honda the opportunity to earn your business. We very much appreciate the chance to work with you and we couldn't be happier to hear that Samantha made your experience at our dealership recently so great. Please don't hesitate to reach out or visit us with any other vehicle needs!

July 07, 2021

Kelly Honda has a new Service staff and it has made a world of difference. Communications were clear.and cordial. The customer service rep followed through on everything she said. I feel confident now th More

by carole.friedman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy, the shuttle service driver, was friendly and excellent., Krystal Gaudreau
Jul 14, 2021 -

Kelly Honda responded

On behalf of Krystal and Billy, thank you, Carole! We are happy to know that you had such a pleasant experience and that the service team took excellent care of you! We really appreciate you taking the time to share this with us!

June 30, 2021

Poor customer service. Promises never on time. Lock of communication between sales and others departments. I went to resolve my issues 5 times and they still working on them. I had to paid uber to got hom More

by VERY SAD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MANNY, Jose Portillo
June 30, 2021

We purchased a car back in December 2020. The dealership screwed up the title with the DMV, STILL WAITING FOR IT TO BE CORRECTED AFTER 20 OR SO PHONE CALLS. STAY AWAY FROM KELLY HONDA More

by rudy31
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Oise
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

A very clean and professional place... christine is the best. More

by Alma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Delorbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Kelly Honda responded

Hi Alma! We are happy to know that you had the opportunity to work with Christine and that she was so helpful! We really appreciate your feedback!

Jun 23, 2021 -

Alma responded

Christine helped me alot... she's very Professional and know what she's doing... very happy with my new car...

June 22, 2021

Dan Wendt is a great salesman. He is an asset to your dealership. He has a great personality and is very knowledgeable. It was a great experience doing business with him. More

by Halaskids2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moore
Jun 23, 2021 -

Kelly Honda responded

On behalf of Dan, thank you! We are happy to know that you had such a great experience and that Dan made sure you were well taken care of! Your feedback really means a lot to us - thank you!

June 22, 2021

Dan was awesome. Can’t recommend him enough. Quick, easy, and stress free transaction. The best deals are when both sides feel good. And I am certain that happened here. I will definitely return to Ke More

by tetna33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Kelly Honda responded

On behalf of Dan, thank you! It is great to know that you had such a pleasant experience and that Dan made sure you were well taken care of. We really appreciate your recommendation!

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