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Kelly Honda

Lynn, MA

4.5
1,368 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,368 reviews

November 02, 2021

Cody very good sales man I recommend it very nice contable service I recommend it 109_%%% More

by redsoxjacofred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Michael
Nov 16, 2021 -

Kelly Honda responded

Thank you so much! We're happy to know that you had a great time working with both Cody and Ryn and that they both took excellent care of you! We really appreciate you taking the time to share this with us!

November 02, 2021

Dealership is very clean and organized. The staff is all very professional. Service department was very helpful and thorough More

by Bswt2me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gerbino, Cody Michael
Nov 16, 2021 -

Kelly Honda responded

That means a lot to us! It's great that you enjoyed your visit with us and that both Cody and Joe were so helpful and friendly! We really appreciate your support!

October 15, 2021

I purchased a new Honda at this dealership within the last month. I picked it up this week. My salesperson, Diego Vasquez was fantastic. He took his time throughout the sale, answering all of my question More

by rgill815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Vasquez----sales
Oct 16, 2021 -

rgill815 responded

I was very disappointed that I could not complete the Honda survey. I picked up my car on Wednesday night. On Thursday I went to complete the survey but it was disabled. Darn!!! I wanted to leave a glowing review of Kelly Honda. Such a professional group!!!

October 12, 2021

It was done on time and the work performed as required. However, for some reason they did not do a car wash as performed in the past More

by mkfm15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Kelly Honda responded

We're happy to know that everything was done in a timely manner! It is great to know that you had the opportunity to work with Jonathan and that he made sure you were well taken care of. Thank you for sharing!

October 07, 2021

Kelly Honda Lynn is excellent great service great prices great staff very easy to work with More

by Sugrue. Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Batista, Morgan Murphy
Oct 08, 2021 -

Kelly Honda responded

This means a lot to us, Walter! We're happy to know that you have had great experiences here and are always well taken care of! We appreciate you taking the time to share this with us!

October 01, 2021

Service representatives are generally friendly, and I normally don’t have any issues. Went in for service at 6 PM this week and mentioned using either the $15 off an oil change coupon or the 10% off serv More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal Gaudreau
October 01, 2021

Very reliable service ,nice atmosphere Nice adviser Very reliable service ,nice atmosphere Nice adviser Bruno I would recommend Honda service to Everyone More

by allasoro
Recommend Dealer
Yes
Employees Worked With
Bruno
Oct 01, 2021 -

Kelly Honda responded

Thank you! We are happy to know that you had a great experience and that Bruno was so helpful and friendly! We see that while you had a positive experience, you left us one star. Would just mind updating it to reflect your experience? We appreciate it!

September 28, 2021

Customer service was good I just didn’t like there is no new car selection More

by AmirD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Mejia
Oct 08, 2021 -

Kelly Honda responded

Hi Amir! We are happy to know that you received good customer service! We do understand your frustration regarding the limited new car selection - this is due to the national chip shortage. However, if there is anything else we can do for you, please feel free to reach out! Thank you, Amir!

September 24, 2021

I just bought a Honda Pilot about month ago. I have to say the sale man and the service was very good. More

by JEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Kelly Honda responded

Congratulations on your Honda Pilot, Jen! We're happy to know that you had a great time working with Dan and that he took excellent care of you! If there is anything else we can do for you, please feel free to reach out!

Sep 28, 2021 -

JEN responded

Justin also was very nice to us. He sold us the Honda Pilot.

September 22, 2021

The employees were very helpful and my sales person was very knowledgeable no pressure no what he was doing very accommodating I would certainly recommend a Kelly Honda not only for me but for family and f More

by Paul S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Tabares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Vasquez
Sep 23, 2021 -

Kelly Honda responded

This really means a lot to us, Paul! We're pleased to know that Juan and Leslie were so friendly and accommodating and that they made sure you had a great experience. We really appreciate your recommendation, Paul! Thank you!

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