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Kelly Honda
Lynn, MA
1,383 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,383 reviews
April 11, 2012
Mike was truly a pleasure to work with. He's an honest, easy going and friendly guy. He's also a true professional who makes leasing or buying a car enjoyable. He's very accessible, knowledgeable about the easy going and friendly guy. He's also a true professional who makes leasing or buying a car enjoyable. He's very accessible, knowledgeable about the Honda brand and goes above and beyond to help customers. Without any reservations, I'd recommend buying a car through him. More
by DouglassAgraz
April 11, 2012
Kelly Honda provided me with a great new car buying experience again (2nd time). Walter is a great sales person to work with. This was my 2nd time dealing with him and both times were great. I felt no experience again (2nd time). Walter is a great sales person to work with. This was my 2nd time dealing with him and both times were great. I felt no pressure to buy, felt he took the time to explain the car I was looking at, and was great with follow up as well. I would definitely recommend Kelly Honda and Walter again. - Kristen More
by kriskris
Employees Worked With
Walter Sugrue
April 11, 2012
My visit to Kelly Honda was the best car buying experience I've had. I walked in with 2 cars in mind from the used department that I had seen online. Within an hour I was on my way to purchasing on experience I've had. I walked in with 2 cars in mind from the used department that I had seen online. Within an hour I was on my way to purchasing one of those vehicles. The staff were extremely pleasant and helpful. I had also just relocated to the area for a new job and they were very understanding of not having a lengthy job history. The next day the Kelly team wrapped up the financial aspect and had my car ready for me. I will continue to purchase through this dealer in the future and I suggest you do the same. More
by amanda.rainey
Employees Worked With
Jeremy McComb, Jeremy McComb
April 11, 2012
Kelley Honda Dealer is the best place to buy a car. great customer services,friendly staff even when i walked into Honda Kelly dealer, everyone i spoke to was extremely friendly. Highly recommend to anyone l customer services,friendly staff even when i walked into Honda Kelly dealer, everyone i spoke to was extremely friendly. Highly recommend to anyone looking for a car @ Honda Kelley Dealer. Thanks More
by hungquocle
Employees Worked With
Jeremy, Jeremy McComb
April 07, 2012
My "customer service" and "friendliness" ratings (5s) are based on salesman Don Williams. He was hands-off and very easy to work with. After meeting him, discussing the Hond "friendliness" ratings (5s) are based on salesman Don Williams. He was hands-off and very easy to work with. After meeting him, discussing the Honda Pilot, and taking a test drive, I felt strongly about this dealership getting my business. I live only a few miles away and thanks to such a great meeting with Don, I was excited about possibly going with a Honda dealership so close to home. When Don and I finished talking and I told him I would be bringing my wife in to see the Pilot, he asked me to come inside and "tap the desk', which apparently in the car sales world means meet the manager. I sat at Don's desk and waited while a "gentleman" dressed in a suit walked by, looked at me, and went into a nearby office. Right after this happened, Don returned and said I was all set to go and did not need to wait for the manager. I was dressed in nylon sweat pants, a long sleeved t-shirt, and a Red Sox hat so I immediately thought my attire was to blame for apparently not being worthy of the manager's time. Regardless, I was offended. Don tried to be polite and say all the right things, but the damage was done. Yesterday, I stopped at Kelly Honda with a new 2012 Touring Pilot that I bought at Honda North in Danvers. I found Don and told him I was sorry his manager cost him a sale. I also told him that I appreciated his professionalism and the time he spent with me when I stopped in and that I would have no problem recommending him if I knew someone in the market for a Honda. Don was thankful that I stopped by and once again expressed his disappointment with how our first, and last, meeting ended. He asked me to visit this site to write a review and then told me that the manager in question no longer works at Kelly Honda. I told him that if he had left the dealership manager business all together, it was a wise career move. It's the age-old lesson of not judging a book by it's cover. Don Williams is an excellent salesman and a really good guy. He was simply the victim of a douchebag manager. More
by DJZ
February 25, 2012
We came to Kelly Honda with a fair degree of apprehension after having a horrible experience with another (unnamed) Honda dealer in Natick. Fortunately, we were greeted by Don Williams who immediately put us after having a horrible experience with another (unnamed) Honda dealer in Natick. Fortunately, we were greeted by Don Williams who immediately put us at ease with his mature, professional and decidedly non-car-salesman-like demeanor. After Don spent all the time in the world answering my wife's questions and taking her for a drive, he showed me respect by not playing the back-and-forth price game (the one where the salesman says..."oh, let me go check with my sales manager" 15 times) When I indicated what price I wanted, Dennis joined in by quickly getting to the bottom line without all the fuss and bother. Neither of these guys played games, needlessly negotiated or ever caused us to feel we were being taken advantage of. We give Don Williams a 5 star rating for what he isn't (pushy, aggressive) as much as for what he is (knowledgeable, adaptable to what his customer is looking for, courteous, and professional). Let's hope Kelly appreciates what an asset this guy is for them. More
by bobzilla32
Employees Worked With
Don Williams, Dennis Card, Boulos Ferris
February 25, 2012
We are in the market to buy a new vehicle. When we visited the showroom and told the salesperson our expectation, he suddenly became uninterested (maybe the "we would not be buying right away" stateme visited the showroom and told the salesperson our expectation, he suddenly became uninterested (maybe the "we would not be buying right away" statement was not appealing to him) When we wanted to test drive the vehicle the salesperson came back (after the usual "let me find out") and said they are out of temp registration plates and have to wait for a while. The showroom was not that busy though. Made me wonder if they are really interested in making the sale (even if it is one month down the line) or have limited temp plates to take the car for a test drive. I guess Kelly Honda should invest in some extra temp registration plates :) More
by AppleMac
Employees Worked With
some salesperson
February 03, 2012
I just purchased my first 2012 Honda Accord. The first thing I want to say is, the showroom was immaculate and the sales people were very friendly, every one of them.I met with Eddie, told him exactly wha thing I want to say is, the showroom was immaculate and the sales people were very friendly, every one of them.I met with Eddie, told him exactly what I wanted and he brought me the car to test drive. The car was everything I wanted, and I purchased the car. Eddie gave me a great deal, and he even drove my brand new car to me, which I was greatly appreciated. He even offered to spend some time with me to show me the bells and whistles the car is equipped with. This is a plus since this is my first Honda. Thanks Eddie for all you've done. More
by cathy77533
Employees Worked With
Eddie Schrage
December 02, 2011
My 2005 Accord Coupe needed a tremendous amount of work and was not running well. This dealership was able to pinpoint the problems and fix them. Although the pricing is steep, even with assistance f and was not running well. This dealership was able to pinpoint the problems and fix them. Although the pricing is steep, even with assistance from the dealership, they provided me with a rental car and returned my car to me promptly. It has only been a day since the service was performed, I feel confident that my care will run just like new. More
by NLManganiello
Employees Worked With
Ariel Vititti, Ariel Vittini
November 22, 2011
Very friendly, started out giving us a fairly competitive price, about 800 more then the quote online from truecar right off the bat. Obviously they meant business and weren't fooling around. They were fair price, about 800 more then the quote online from truecar right off the bat. Obviously they meant business and weren't fooling around. They were fairly competitive on the tradein as well. This was our first stop so we wanted to see how close we can get to our quoted truecar price. We probably would have gone with them if they had the colors we were interested in and was not our first stop. More
by hwlcd
Employees Worked With
AARON SANTANA (maybe, i forget the name/face)
