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Kelly Honda

Lynn, MA

4.5
1,368 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,368 reviews

March 02, 2023

Amy and Mohamed were great helping with an out of state purchase. Nice facility. Thanks! More

by mark.steiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy, Mohamed Zizi
March 01, 2023

My experience with Kelly Honda was absolutely wonderful! Julie made the process easy and enjoyable! More

by Aimeemcaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Excellent support from sales person, sales manager, and finance manager. Friendly and courteous staff. Would definitely return for a future purchase. More

by Chaskart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Febonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Very good employee , very helpful through out process. Definitely would recommend this employee to others. More

by Floresjustin056
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Laparra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Tabares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Michael
February 08, 2023

Best experience I’ve had going into a dealership! Very professional! Shout out to Cody for helping me get into the perfect vehicle! Excellent service provided! Will definitely recommend to friends an More

by Sammmmy16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Michael
February 04, 2023

Had been working with Jonathan for a few weeks on trying to get a new deal. Deal didn't happen but nothing but a positive experience with Jonathan. He was informative, help and welcoming. Tried his best to More

by ctemplehof
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Kelly Honda responded

We are happy to see that you had the opportunity to work with Jonathan and that he was so helpful and friendly! While we understand that a deal did not happen, we are still happy to see that you were well taken care of from start to finish! We really appreciate you taking the time to share this with us- we look forward to working with you in the future!

January 23, 2023

I left a negative review about my experience a few weeks ago. This time my update is on a positive note. Mr. Bousbaa is a General Manager at Kelly Honda, and his professionalism and ability to get to the bo More

by Lucycooper
Recommend Dealer
Yes
Employees Worked With
Said Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Kelly Honda made it easy! !! I am writing this review to help others who are engaged in the often overwhelming and stressful car buying process. I had the best experience at K More

by Jose Israel Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eber Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Said Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Zero customer service skills. Rude, disrespectful, unprofessional, greedy. I spent 2,5 hours waiting for a regular oil change in the waiting area. They charged me $90. My last inv More

by Lucycooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Batista, Morgan Murphy
Jan 13, 2023 -

Kelly Honda responded

We are sorry you feel this way, Lucy. We have tried reaching out to you the past couple of days to discuss your experience. Please feel free to reach out to General Manager Sayeed Bousbaa at sbousbaa@kellyauto.com or 781-595-5252. Thank you!

Jan 13, 2023 -

Lucycooper responded

This is a lie. Robert Batista called me just once. I called him back the same day on the number above, spent more than 5 minutes on the phone with 3 different persons. Finally the last one wrote down my name and number and promised to pass it to Mr. Batista. Nobody called me since. Besides, Mr. Batista was one of the people who was involved in the incident. You know my number, you know my email - try harder to reach me. As you can see I am very responsive.

December 13, 2022

I'm usually satisfied with this Dealership When I need something done on my Honda.. They're all friendly towards each other. And they're always in a good mood. More

by Cici
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
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