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Kelly Honda
Lynn, MA
1,383 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,383 reviews
July 07, 2013
It was our best experience with the buying a new car. It was our best experience with the buying a new car. Joe Sullo was very professional and in the same time down to earth. He was very patient and he It was our best experience with the buying a new car. Joe Sullo was very professional and in the same time down to earth. He was very patient and helpful with showing us all the new fixtures of our car. Fred Dalton was very helpful with the extra options, we could add to our new vehicle, he also made the paperwork quick and easy. We were also very pleased with Sergei Grebenchuk who stopped a few times to find out if we have any issues to discuss. We will definitely recommend Kelly Honda and especially Joe Sullo to our friends. More
by nelya
Employees Worked With
Sergey Grebenchuk, Joe Sullo
July 06, 2013
Julie came highly recommended to us by my daughter and son-in-law who have done business with Julie for several years now. We decided to lease a Honda Accord and we were extremely pleased with the entir son-in-law who have done business with Julie for several years now. We decided to lease a Honda Accord and we were extremely pleased with the entire process. Julie was friendly and very personable. My husband and I were very satisfied with the lease agreement. We wanted a white Accord and Julie handled everything for us and the car was delivered within the time frame she said it would be. When my husband went to pick up the car, Julie went over the whole car with him and if we had any more questions we could call her. Julie was exceptional and hopefully she will be there to help us in three years when our lease is up. I would highly recommend Kelly Honda to others and ask for Julie. . More
by misumoke123
Employees Worked With
July 06, 2013
I was thrilled with my experience with you but with Kelly Honda, not so much. They should have offered me more for my 2007 trade in. The mailed advertisement, from Brian Kelly, offered 120% back for a trade Honda, not so much. They should have offered me more for my 2007 trade in. The mailed advertisement, from Brian Kelly, offered 120% back for a trade in, which is why I came in in the first place. I'm just happy that I had the (2007 Honda purchase) incentive offer to get $800 off on a new car though. My 2007 Honda Civic EX only had 15,410 miles on it for Pete's sake. One "little old lady" owner! This 2013 Honda Civic EX will be the last car I purchase through Kelly Honda. Yes, I will take advantage of the coupon book and have my service done at your service department and take an advantage on a promise from Chris Carruso to have my car detailed, but when it comes time for a trade in I will be going to a different dealership. And, I probably won't wait 7 years either. I almost forgot... I love the remote starter! I can leave Jack in A/C while I run into the grocery store. I wish Kelly Honda had offered to install it for free or for one of the other new car amenities. More
by LZM430
July 05, 2013
Walter is straightforward, knowledgeable, and legitimately interested in getting you the best deal possible. Was very pleased with the entire experience and I would certainly recommend Kelly Hon legitimately interested in getting you the best deal possible. Was very pleased with the entire experience and I would certainly recommend Kelly Honda to others. More
by jdmurf81
Employees Worked With
Walter Sugrue
June 07, 2013
A bit frustrating to have set up an appointment with Amanda & discover it was her day off, but Brandon & Joe did a great job of showing me the vehicle I was interested in and working out the financing. Amanda & discover it was her day off, but Brandon & Joe did a great job of showing me the vehicle I was interested in and working out the financing. More
by davidacurrie
Employees Worked With
Brandon Amodeo
June 03, 2013
Although the dealership was quite busy the Sunday afternoon we stopped in, Joe came over to help us while the sales people were busy. We have owned Hondas for many years and were interested in buyin afternoon we stopped in, Joe came over to help us while the sales people were busy. We have owned Hondas for many years and were interested in buying not looking. By the time we left he had been able to give us quotes on the two cars we were interested in. After speaking to him the next day and agreeing to terms he put us in touch with Julie who was very helpful and easy to get in touch with. We worked with her thereafter, and she always returned our calls and answered all our questions timely. We worked with Fred on the financial side and he was quick and informative. In all, a very good experience. More
by hago
June 02, 2013
I worked out a deal on a car, and signed some paperwork which I was not given a copy of. I was told I would get a copy when I picked up the car. When they located my car, they set up a time for me to pick which I was not given a copy of. I was told I would get a copy when I picked up the car. When they located my car, they set up a time for me to pick it up. When I went there I was asked to go and finished signing my paperwork. I asked to see the car they found for me as I never seen it and didn't want to sign the final paperwork without seeing and driving the car. When they brought me to the car, it was not the car I asked for. I worked out a deal for a Honda Civic with black leather interior, what they tried to sell me was a silver cloth interior car. I worked out a price for the car and my trade in for a leather interior model. After seeing the car we went back to find the right car, I was told it would cost another $1,000 for leather, Which I already worked out a deal for a leather one. Then they said they could not find one in leather, they could redo the car they found and replace the interior with a aftermarket leather for a extra cost of $800. I was not happy at all, I believe they knew there was no car out there with black leather and tried to switch my deal with a silver cloth one. Then to save face told me I needed to pay another $1,00 for a leather model, after feeling like I was baited and switched I agreed to pay more for the car I wanted. Only to be told they can't find one and to let they switch the interior on the one they had for me. I ended up walking away and I would not seen anyone I know there EVER. More
by steve1010d
May 29, 2013
We gave a great rating for the following reasons; We gave a great rating for the following reasons; Great Experience Great Price Great staff From the moment we walked in the door, The ent We gave a great rating for the following reasons; Great Experience Great Price Great staff From the moment we walked in the door, The entire staff and Use car Manager-Chris Caruso were very friendly and professional and spent the time to listen to what we were looking for and met all of our needs. Thank you Jeremy Combs- Sales consultant, you deserve recognition for a job well done. Thank you everyone at Kelly Honda on the Lynnway*** More
by deltadi
Employees Worked With
Edward Mejia, Jeremy McComb
May 09, 2013
I went to Kelly Honda with a guaranteed savings certificate from Pentagon Federal Credit Union, and they quickly accepted it without any problems. I also had to wait for some paperwork to go throug certificate from Pentagon Federal Credit Union, and they quickly accepted it without any problems. I also had to wait for some paperwork to go through with PedFed before I received my financing, and Jeremy and Fred were very patient and helpful during this process. Since I bought the car, Jeremy has called to check in with me to make sure I am satisfied with my purchase. I definitely am, and I will recommend Kelly Honda to anyone who is looking for a dealership in the future! More
by megfishman
Employees Worked With
Jeremy McComb
May 03, 2013
New customer with Kelly Honda ... was reluctant to go to a new dealership for a car; however, I had heard great things both personally and online in reference to the dealership. I dealt with Mike Steinhoff a new dealership for a car; however, I had heard great things both personally and online in reference to the dealership. I dealt with Mike Steinhoff for the purchase, and he was great. Absolutely no sales pressure and was very down to earth and made the process easy and much more enjoyable than I had anticipated. Absolutely would recommend Kelly Honda to friends and family. More
by tpalm01
Employees Worked With
Sergey Grebenchuk
