Kelly Honda

A very satisfying experience, Your staff is so friendly and helpful they've changed my whole opinions of car dealers! The salesman Eric is the epitome of niceness, the finance gu Your staff is so friendly and helpful they've changed my whole opinions of car dealers! The salesman Eric is the epitome of niceness, the finance guy, Kyle was nice also. More

Wonderful experience! I just recently purchased a vehicle from Brandon Amodeo at Kelly Honda on the Lynnway. Mr. Amodeo was extremely knowledgable about the selection of ca I just recently purchased a vehicle from Brandon Amodeo at Kelly Honda on the Lynnway. Mr. Amodeo was extremely knowledgable about the selection of cars in the facility and got me a great price on the vehicle I purchased. Very happy with my overall experience and will be recommending my friends to go see Mr. Amodeo if they are in the market for a new car. More

Excellent service! The sales man I worked with was by far the most helpful and kind out of all the other dealerships I've been to. Most of the others seemed annoyed by m The sales man I worked with was by far the most helpful and kind out of all the other dealerships I've been to. Most of the others seemed annoyed by my questions at other places. People like that make me angry. When I'm spending all this money on a car I would prefer to have my questions answered with out receiving an attitude, and that is exactly what the guy gave me. I give this dealership a thumbs up and would suggest it to anyone who would like to have an overall good experience from start to finish. More

Julie Febonio Just ask for Julie - she'll get it done. She's the BEST! Made a complex sale easy - step by step. Knows the game and delivers the highest level of Just ask for Julie - she'll get it done. She's the BEST! Made a complex sale easy - step by step. Knows the game and delivers the highest level of service. Very pleased. More

Great experience in buying an excellent product Last year I bought a 2014 Honda Civic from Kelly Honda in Lynn. I had done some research previously and I had a pretty good idea of what I wanted. Jos Last year I bought a 2014 Honda Civic from Kelly Honda in Lynn. I had done some research previously and I had a pretty good idea of what I wanted. Joseph was very courteous and knowledgeable, patient with explaining things where I had questions and making me at ease throughout an absolutely enjoyable process. I really appreciated the fact that I didn't felt like I was pushed on features and services I didn't want to and I was very comfortable and confident that I am getting the exact product I am looking for. I would strongly recommend him to everyone! More

Efficiency My family and I continue to work with Julie year after year, as she continually provides excellent customer service and is a pleasure to work with. J My family and I continue to work with Julie year after year, as she continually provides excellent customer service and is a pleasure to work with. Julie is always understanding of our needs and delivers on every deal we close. We look forward to working with Julie in the future. More

4 out of my 5 cars have been Honda products so When I decided to look for a used, second family vehicle (the first family vehicle is a 2006 Honda Odyssey), I knew what I was looking for and what I When I decided to look for a used, second family vehicle (the first family vehicle is a 2006 Honda Odyssey), I knew what I was looking for and what I would get in a Honda product so I didn't need to be "sold" a car. I just wanted to go into a dealership, test drive cars, talk numbers, and then make my purchase. I decided to look for a 2006-2009 Civic in a sedan or coupe version. I had already browsed the inventory of dealerships in Boston and surrounding cities and had visited 5 of them before visiting Kelly Honda. After visiting Kelly's web-site on a late Saturday afternoon, I saw something I was interested in and I called the dealership to verify the car was still there. I spoke with Clariza Medrano (who was great herself) and after learning the car was available, I rushed to the dealership. Mind you, the dealership closes at 6:00 on Saturday's and I arrived at around 4:30. I was afraid that everyone would be in a rush and would try to pressure me into buying something. Brandon Amodeo was assigned to work with me. After test driving the car (the price and condition of the car were the best I had found), I sat down to talk numbers with Brandon. We all came to an agreement and I agreed to buy the car. Kyle Milan, the Business Manager, wrapped the deal up. He also played a role in making sure the buying experience was stress-free and fair. Again, I am familiar with Honda products so I didn't need the sales talk (the car pretty much sold itself). I didn't want to work with someone who was going to apply pressure or use gimmicks to sell the car. I wanted to work with someone who was going to engage in a straight-up discussion on what would be good for me. Fortunately, Brandon handled the process the way I wanted. He understood what I was looking for in a car and worked with me. I appreciated that. No dealership is perfect because all humans are imperfect (that includes sales staff AND customers!). However, dealerships help themselves when they encourage their staff to LISTEN to the customers. We ALL benefit when that happens. I have much respect for those who work in car sales, such a pressure-filled, competitive field. I certainly have much respect for Brandon. I would like to thank him for listening, for following through, and for helping me purchase a great car. I'll be back in a couple of years for that 2015 Fit EX-L! More

Knowledgeable Angel Isales was very nice. He knew all about the cars. Took his time to get to know my needs and what I was looking for. Made me feel comfortable. Fe Angel Isales was very nice. He knew all about the cars. Took his time to get to know my needs and what I was looking for. Made me feel comfortable. Felt like i was talking to a normal person instead of a salesman. I am very pleased with his customer service and Knowledge of cars. I would recommend him to everyone! More

Great Company I was very pleased with my purchase the staff Angel was very informative and polite, he made my selection in the honda car I purchased. I was very pleased with my purchase the staff Angel was very informative and polite, he made my selection in the honda car I purchased. More

Not customer oriented Sales woman Julie was okay. When it came time to figure out the financing I wasn't shown the actual breakdown of payments until I agreed to buy an ext Sales woman Julie was okay. When it came time to figure out the financing I wasn't shown the actual breakdown of payments until I agreed to buy an extended warranty at a "discount". The discount was them inflating the monthly payment to make the warranty seem better. When I got home and discovered the deception I complained and they apologized and offered to remove the warranty. It wasn't the money, it was the principle and I wanted the warranty so I kept it. For my trouble they gave me 2 free oil changes. Okay fine, whatever. First oil change was free and just yesterday when I got my second oil change they refused to honor it. Bottom line, deceptive sales practices and false promises. I will be buying my next Honda from Herb Chambers. More