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Kelly Honda
Lynn, MA
1,368 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,368 reviews
August 04, 2023
Had a test drive for 11:00 am which was scheduled by Andres the day before, for a 2020 Honda CRV listed on CarMax (and still is) for one price. I showed up and was directed to Amy who said car was bein Andres the day before, for a 2020 Honda CRV listed on CarMax (and still is) for one price. I showed up and was directed to Amy who said car was being checked over as newly received and did I want to test drive something similar. Long story short, Kyle the sales manager claimed price on carfax ‘was’ a mistake and fixed w/i 2 minutes (lie as still posted) AND ad CLEARLY says ‘ PRICED TO MOVE A GREAT TIME BUY This SUV is priced $9700 below JD Power retail YET price jumped $11,000 ‘just to cover price they paid’ according to Kyle after I was dragged there to test drive it (after confirming price and milage with Andres the day prior). I would never buy something from them as a result. MA AG may be interested to hear this scam tactic. More
by singlecutecrazy
August 02, 2023
Appreciated Julie F’s expertise and knowledge as she guided me through the process of buying vs leasing. Her patience and clear explanations of my many questions went above and beyond. Highly recommend guided me through the process of buying vs leasing. Her patience and clear explanations of my many questions went above and beyond. Highly recommend her. . More
by Patricia Berry
Employees Worked With
August 01, 2023
I had a Very good experience with this dealership. My sales man Cody Michael was vey thorough My sales man Cody Michael was vey thorough More
by Fulvio
July 31, 2023
Very accommodating, very informative and really no pressure sales pitch. Answered all question in a friendly manner. pressure sales pitch. Answered all question in a friendly manner. More
by Dahlindod
Employees Worked With
July 17, 2023
Kelly Honda of Lynn is an A1 dealership. The salesman (William Robinson) was top notch. He (along with manager Kyle Milan) answered all questions in full detail and addressed any and all con The salesman (William Robinson) was top notch. He (along with manager Kyle Milan) answered all questions in full detail and addressed any and all concerns. I highly recommend this dealership and this unique sales team. Steve Silva More
by stephensilva6768
Employees Worked With
July 17, 2023
Morgan and the KH/Lynnway Service Team are always so incredibly professional and efficient. This dealership (where I also bought this vehicle outright in 2016) is always very clean and accommodating to incredibly professional and efficient. This dealership (where I also bought this vehicle outright in 2016) is always very clean and accommodating to us customers, making us feel welcomed, remembered, and as if we're part of the Honda family. They try to go above and beyond, and I was grateful again for that when they serviced my vehicle last week. Thank you! More
by GJP
Employees Worked With
Morgan Murphy
July 05, 2023
That is my first experience with them, I dream everything going well in LORD Name going well in LORD Name More
by guerlinepierre79
June 23, 2023
Kelly Honda has excellent service department and I would recommend them to everyone I know . recommend them to everyone I know . More
by larbibousbaa
May 30, 2023
I went in for a 8am appointment last Saturday & was finished by 9:30am. The service representative was very knowledgeable & courteous. He let me choose what I wanted to do for service. He even showed m finished by 9:30am. The service representative was very knowledgeable & courteous. He let me choose what I wanted to do for service. He even showed me what the issue was before completing the job. I felt everyone was very transparent & I didn't feel like I was getting ripped off. While I waited for my car a sales representative offered me a cup or tea or coffee. I will say since I've been to things are definitely improved as far as customer service. Keep up the great work! More
by amarchet01
Employees Worked With
Nery
May 26, 2023
They are very professional and concern for their. customers is the height of lists of things they do, they are number 1 in my book customers is the height of lists of things they do, they are number 1 in my book More
by Leilani Buckley
Employees Worked With
