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Kelly Honda

Lynn, MA

4.6
1,383 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,383 reviews

October 20, 2015

Wonderful experience! Great car-buying experience. Straight-forward process, very fair price, and no nonsense approach. Greatly appreciated the relationship. Felt respected More

by CMTCONNORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy, Chris Osorio, Kyle Milan
Oct 20, 2015 -

Kelly Honda responded

Congratulations on your new car CMTCONNORS! We are happy that the entire process went well for you and that Chris was there to help. Thank you for taking the time to review our team. Please do not hesitate to contact Chris or anyone on the Honda team if you have any questions.

October 20, 2015

Each person I observed was friendly, courteous, professiona I gave 5 stars because I was very impressed with the quality of the Kelly service staff. I feel the prices charged are definitely on the high end but More

by peggy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Oct 20, 2015 -

Kelly Honda responded

We appreciate you taking the time to share your feelings with our Kelly Honda team. We assure you that we are checking the competitions pricing daily and if you have any questions regarding our pricing, we are more than happy to assist you with them. Thank you Peggy and we look forward to helping you in the near future again.

October 19, 2015

Regular oil change As usually excellent customer service. when I noticed that my front sit had not been properly cleaned, they took the car back and cleaned it up pretty More

by Lo
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero, Kenny Batista
Oct 20, 2015 -

Kelly Honda responded

Hi Lo, we apologize for the oversight and we appreciate you giving us the opportunity to take care of your issue. Thank you for your feedback and we hope you give us the chance to work with you again in the near future. Please do not hesitate to reach out if you need anything else. Thank you Lo, have a great day.

October 19, 2015

Great in and out service on a Saturday Rhonda delivered excellent service....great customer skills Joe Sullo always asks if we are happy with our Honda and is always ready to answer any qu More

by GARY.MCMAHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Joe Sullo
Oct 20, 2015 -

Kelly Honda responded

We are glad that Rhonda and Joe were able to help you out Gary. Making sure our customers are happy is a top priority for us. Please do not hesitate to contact Rhonda, Joe,or anyone here at Kelly Honda. Thanks again Gary.

October 19, 2015

Dependable We purchase all our vehicles from Jeep to Honda at Kelly and have for years.Kelly offers the most important qualities when making a large purchase--co More

by ANTHONYVENTRESCA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 20, 2015 -

Kelly Honda responded

We truly appreciate your loyalty to us Anthony. Your business is highly valued here and we thank you for sharing your feedback with us. We look forward to working with you again soon.

October 19, 2015

Battery Replacement I went in for a new battery for my 2005 Honda CRV. My car was taken in shortly after I arrived and returned shortly thereafter - Washed. Thanks More

by DSAGITARIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 20, 2015 -

Kelly Honda responded

Thank you for sharing your experience with us Doris. We are pleased to hear that your visit with us was nothing but positive. We appreciate you taking the time to review us and hope to work with you again in the near future.

October 19, 2015

Oil Change I was in and out in under an hour. They washed my car and highlighted some maintenance I would need at my next visit based on their 12 point inspectio More

by GGALBIATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine in Service, Justin Maurais, Kenny Batista
Oct 20, 2015 -

Kelly Honda responded

We are sorry to hear about Kenny's miscommunication GGALBIATI. We always want our customers to feel like they are a priority and we apologize for this inconvenience. We appreciate your feedback and we are glad to hear Katherine took care of your needs on your visit with us. We hope you will give us the opportunity to make this up to you in the future. Thank you again and please let us know if there is anything we can do for you.

October 18, 2015

Purchase of new CRV Great Team! I have been coming to Kelly Honda on the Lynnway for the past few years because of their Service Department, so when the time came to tra More

by scottbarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eli Hanna, Justin Maurais
Oct 20, 2015 -

Kelly Honda responded

We appreciate your thoughtful review Scott. Your loyalty means a lot to our team and we are always happy to accommodate you. On behalf of Julie and the Honda team, we thank you for sharing your experience with us. Take care Scott.

October 16, 2015

Fantastic Very helpful, fair and nice. Truck is running great. We've had bad experiences at other Hondas nearby, but this place exceeded expectations. We wil More

by SCOTTD71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 20, 2015 -

Kelly Honda responded

So glad to hear that your truck is running great Scott. We are sorry about your previous experiences at other Honda dealerships. We appreciate your thoughtful review and look forward to working with you soon.

October 16, 2015

EXCELLENT TEAM!!!!!!!!!!! Since the Moment I drive in my car for service, the young man very courteous way (sorry I don't know his name) receive it and direct me to the desk wh More

by JC276JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rhonda Psomos, Ariel Vittini
Oct 20, 2015 -

Kelly Honda responded

Hi JC276JC, we are pleased to hear that you received such excellent service. Our team makes sure they go above and beyond to give you the treatment you deserve. On behalf of Ariel and the Honda team, we thank you for working with us and we hope to see you in the future!

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