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Kelly Honda

Lynn, MA

4.6
1,383 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,383 reviews

November 06, 2015

Professional & friendly I have purchased several minivans at this dealership before; the service dept. has never let me down; l brought several friends who also became new ow More

by EXCITING.TOURS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sugrue, Ariel Vittini, Michael O'Connell, Kyle Milan
Nov 27, 2015 -

Kelly Honda responded

Always nice to have such a loyal customer EXCITING.TOURS. We are pleased to hear that several of your friends are now part of the Kelly Auto family. Thank you for reviewing Walter and our team, take care.

November 06, 2015

Great customer service! Very easy process when I leased my new Honda Accord. The salesman and finance manager were both very easy to work with and very knowledgeable. Great e More

by RHONDA9923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael O'Connell, Eli Hanna
Nov 27, 2015 -

Kelly Honda responded

We are happy to hear that the leasing process went smoothly for you Rhonda. Thank you for sharing your experience with us and congratulations on your new Honda Accord!

November 05, 2015

Great customer service and knowledge They are always very kind, friendly,knowledgeable, reasonable, just overall great customer satisfaction. Everytime I have concern about my car they n More

by LEOGIRL35JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Croteau
Nov 27, 2015 -

Kelly Honda responded

Thank you for taking the time to review us LEOGIRL35JB. It is great to hear how great our customer service was to you while you were here. Please let us know if there is anything else we can do for you.

November 05, 2015

Angel Rocks! Angel worked diligently with me even though I was a tough customer. ;) I just knew what I wanted and he gave me JUST that!!! Thank you to Jeremy too! More

by starstruck825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Michael O'Connell, Kyle Milan, Angel Isales
Nov 27, 2015 -

Kelly Honda responded

We are glad to hear that Tara! Thank you for working with Angel, we are happy that he was so helpful to you and answered all your questions. Have a great day.

November 04, 2015

Leased a 2015 Honda Accord We were in need of a new car and had looked at several other dealerships. We selected Kelly Honda. James DiGregorio was extremely helpful, knowledgabl More

by BOBSILVA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DiGregorio
Nov 27, 2015 -

Kelly Honda responded

Happy to be there in your time of need Bob. Thank you for taking the time to work with James and we appreciate your recommendation. Please let us know if there is anything else we can do for you.

November 04, 2015

Fast and Efficient! I was in for an oil change and tire rotation. The timing was only a half hour-quick! Courtesy was there and a simple explanation was given as to what More

by AWALSH16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Nov 27, 2015 -

Kelly Honda responded

We are happy to hear that your visit went so well AWALSH16. Glad that all your questions were answered and that we were able to assist you. Thank you for reviewing our team.

November 03, 2015

Excellent Service Department The customer service and service work was excellent. My only complaint was the complimentary loner car they let me use a 2014 Honda Accord with just o More

by A_FORCELLATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 27, 2015 -

Kelly Honda responded

Hi A_FORCELLATI, we are so sorry to hear about the conditions of your loaner car provided by our Kelly Honda team. We will look further into the problem so we can correct it. It is great to hear that you had excellent customer service-that is one of our #1 goals here. Again we apologize for the car conditions and we can make it up for you. Thank you for your feedback.

November 03, 2015

awesome from beginning to end Went in for an oil change ,it was fast and easy. The lady helping me was great. I forgot i wanted the tires rotated and asked if i could still get it More

by MATHEW.ALEJANDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of her name but she had glasses and curly hair. very friendly
Nov 27, 2015 -

Kelly Honda responded

That is great to hear Mathew. Glad that we could add on that service for you. Thanks for your recommendation. We look forward to working with you and your friends and family in the future.

November 03, 2015

excellent customer service. feel you can trust them. this is a rare dealership where you actually feel like they are not after every buck and trying to rob you. I'm never disappointed here More

by TAMBROSINO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Nov 27, 2015 -

Kelly Honda responded

Very kind of you to say TAMBROSINO1. We always aim to please, thank you for sharing your experience with us.

November 03, 2015

Service appointment Very professional, pleasant and accommodating. Not sure exactly what else to say to meet the twenty five word requirement, but happy to oblige if n More

by MHDHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Hi MHDHOUSE, we are sorry about meeting the twenty five work requirement (it's a Dealer Rater thing). We are happy to hear that your visit with us was pleasant and that you obtained great service.

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