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Kelly Honda
Lynn, MA
1,383 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,383 reviews
November 22, 2015
Another battery replacement. Service center performed required service in timely manner. I have a problem with this 2012 CRV, bought used in 2014 and has had multiple problems wi Service center performed required service in timely manner. I have a problem with this 2012 CRV, bought used in 2014 and has had multiple problems with vehicle not starting. Four months after purchasing the dealer replaced the battery. Recall for software battery management was performed seven months after second battery was replaced by dealer. Eight months later third battery replaced at my cost of $145.97 by dealer. I have a vehicle now for 19 months that has had three batteries and I don't feel this vehicle is dependable or reliable. First Honda purchased based on advertisement about dependability and may be the last. More
by BARJOH
Verified CustomerEmployees Worked With
Ariel Vittini
November 20, 2015
Great experience. Everyone was courteo, helpful, and kind. From the minute I stepped in to the service department till the minute I left the staff was very helpful kind and cleaned my car. Great service I was From the minute I stepped in to the service department till the minute I left the staff was very helpful kind and cleaned my car. Great service I was in and out in an hour. More
by ASC228
Employees Worked With
Cashier was also very friendly and kind, Michael Psomos Sr., Rhonda Psomos
November 20, 2015
Great service, but way too high prices for repair My car was being repaired for a recall problem. The customer service was fantastic and very professional. There is free coffee and a play room for kid My car was being repaired for a recall problem. The customer service was fantastic and very professional. There is free coffee and a play room for kids, which I greatly appreciated. On the downside, I happen to have an exhaust problem and asked for a quote, which turned out to be $3,500. I took my car to Meineke and the repairs can be done for a whopping $280. That's a huge difference. If the prices were more reasonable I'd repair at the Honda dealer. More
by K_WARAB
Employees Worked With
Ariel Vittini, Anais Peguero
November 19, 2015
Poor fullfiment of my request Along with the regular maintenance service I requested a car wash and interior vacuum and they only thing that they did was vacuum the driver seat. I Along with the regular maintenance service I requested a car wash and interior vacuum and they only thing that they did was vacuum the driver seat. I was very dissapointed after waiting for over 45mins my request was not fullfilled. More
by AMANDA_4181
Employees Worked With
Rhonda Psomos, Ariel Vittini, Justin Maurais, Anais Peguero, Kenny Batista
November 19, 2015
very good and quick good service and will recommend to any body ask me the price little high bot it is dealer ship ., so it is fine I will say thanks for your service good service and will recommend to any body ask me the price little high bot it is dealer ship ., so it is fine I will say thanks for your service More
by MAJED631
Employees Worked With
Justin Maurais
November 19, 2015
Went there for an oil change and front end alignment Excellent service. I like the convenience of the express lane. Service was excellent. I walked in and the wait time was fine. Please send special serv Excellent service. I like the convenience of the express lane. Service was excellent. I walked in and the wait time was fine. Please send special service coupons in the mail. More
by TOMYCOFF
Employees Worked With
Kenny Batista
November 18, 2015
A very fun an enjoyable experience We were treated very badly at a previous Honda dealership and we almost gave up on Honda. Thanks for Joseph he renewed our faith and Honda and service We were treated very badly at a previous Honda dealership and we almost gave up on Honda. Thanks for Joseph he renewed our faith and Honda and service was exceptional the experience is wonderful I will be back. More
by HERMINIO_SMITH
November 18, 2015
Quick, Competent, Easy I went there to have my car inspected and ask questions about making it my primary service center on my new Honda. Rhonda Gunning aptly added me to sy I went there to have my car inspected and ask questions about making it my primary service center on my new Honda. Rhonda Gunning aptly added me to system, and assured me I wouldn't be getting dealer spam, answered the rest of my questions, and then sent me on my way. I will be back. More
by CARRERA.FF@gmail.com
Employees Worked With
Rhonda Psomos
November 17, 2015
Honda Civic recall notice (airbags) Good job! Both Justin and Anais were very friendly and service-oriented. They're both assets to Kelly Honda! The work was done well, and doing the ins Good job! Both Justin and Anais were very friendly and service-oriented. They're both assets to Kelly Honda! The work was done well, and doing the inspection sticker was something I hadn't planned on but it was thoughtful of Anais to ask if I wanted it taken care of. More
by KEYNORTH03
Employees Worked With
Justin Maurais, Anais Peguero
November 17, 2015
Great work !!! Kenny did a great job with helping me with my oil change process. Keep up the good work. You'll see me soon for another oil change. Thank you !!! Kenny did a great job with helping me with my oil change process. Keep up the good work. You'll see me soon for another oil change. Thank you !!! More
by CYNTHIA3056
Employees Worked With
Edward Mejia
